Technical Engagement Manager

Job Description/Preferred Qualifications

Own and drive customer-specific engagement strategy, including product penetration, adoption, and market share growth. Build strong relationships with key customer technical stakeholders and develop deep understanding of customer processes and roadmap.

Act as the primary technical leader for customer programs including tool qualification, ramp, and issue resolution. Lead complex problem solving, risk mitigation, and escalation management.

Collaborate with Product Marketing, Engineering, Service, and Sales teams to deliver product value, align roadmap, and resolve issues efficiently.

Lead, mentor, and develop a team of highly technical engineers. Drive skill development, knowledge transfer, and strong collaboration across global teams.

Work with Business Units to execute business objectives, improve customer satisfaction, and drive operational excellence including escalation management and product adoption.

Minimum Qualifications

• Master’s degree (or higher) in Engineering, Physics, or related field.
• 5–10 years of semiconductor or capital equipment experience.
• Strong background in lithography, mask manufacturing, or inspection systems.
• Strong customer-facing experience and problem-solving skills.

Preferred qualifications

• Experience with reticle inspection, EUV, and advanced semiconductor nodes.
• Prior leadership experience and experience working with global semiconductor customers.

Pay Range

Base Pay Range: $107,000.00 - $181,900.00 Annually

Benefits

• Medical, dental, vision, life, and other voluntary benefits.
• 401(K) including company matching.
• Employee stock purchase program (ESPP).
• Student debt assistance.
• Tuition reimbursement program.
• Development and career growth opportunities and programs.
• Financial planning benefits.
• Wellness benefits including an employee assistance program (EAP).
• Paid time off and paid company holidays.
• Family care and bonding leave.