Technical Enablement Team Lead

What You’ll Do

• Lead Technical Enablement Strategy & Programs
  • Contribute to the technical enablement strategy and roadmap for pre-sales teams, aligned to business priorities, field needs and Cato’s evolving platform
  • Design, deliver and continuously improve onboarding, role-based learning paths and ongoing technical training
  • Create clear learning objectives, competency expectations and measures of readiness for Solutions Engineers
  • Identify technical knowledge gaps, performance trends and enablement opportunities that improve field effectiveness
  • Create scalable programs that support global growth while accounting for regional and segment-specific needs
  • Measure program adoption, learner engagement, knowledge retention and business impact to guide continuous improvement
• Develop High-Impact Technical Content
  • Lead the creation and maintenance of technical enablement content including presentations, demo narratives, videos, labs, guides, internal documentation and facilitator materials
  • Translate complex networking, security, cloud and SASE concepts into clear, practical guidance for customer-facing technical teams
  • Ensure content accurately reflects current product capabilities, positioning, competitive context and pre-sales best practices
  • Establish content standards, governance and refresh cycles that keep enablement materials relevant, accurate and easy to find
  • Partner with Product Marketing and Revenue Enablement to connect technical depth with compelling customer value
• Lead Through Influence & Enablement Excellence
  • Lead technical enablement initiatives by setting clear priorities, defining ownership and driving execution across the organization
  • Serve as a trusted advisor and subject matter leader for technical enablement strategy, content and program design
  • Model excellent program design, content creation and training delivery while remaining hands-on in key initiatives
  • Persistently foster a collaborative, accountable and learner-centered culture across the technical enablement community
  • Mentor and support technical enablement colleagues and field subject matter experts, helping strengthen facilitation skills, technical expertise and content quality
  • Help shape the future capacity and operating model of the technical enablement function as the organization grows
• Partner Across the Business
  • Build trusted partnerships with Solutions Engineering leadership and field teams to ensure enablement reflects real customer conversations and sales motions
  • Collaborate with Product and Engineering to translate launches, roadmap changes and new capabilities into field-ready enablement
  • Partner with Sales, Marketing and Revenue Enablement on integrated go-to-market initiatives
  • Serve as a credible technical enablement leader in internal meetings, events and strategic programs
  • Establish feedback loops that bring field insights back to product, messaging and enablement stakeholders
• Enablement Platforms & Operations
  • Own the effective use and evolution of technical enablement platforms, including the LMS, demo automation tools and centralized content hubs
  • Ensure learning paths, technical content, reporting and user experiences are organized, current and scalable
  • Use platform data and field feedback to improve content discoverability, learner adoption and program effectiveness
  • Help define the operating rhythm, processes and standards that enable the team to deliver consistently at scale

What You Bring

• 5+ years of experience in technical enablement, sales engineering, technical training, solutions consulting or a related customer-facing technical role
• Strong technical foundation in networking, cybersecurity, cloud or SASE technologies
• Proven ability to develop and deliver technical learning programs for pre-sales or customer-facing technical audiences
• Exceptional written, verbal and presentation skills with the ability to make complex concepts understandable and actionable
• Experience creating technical content across multiple formats, including presentations, labs, demo scripts, videos and documentation
• Strong program management skills with the ability to prioritize multiple initiatives in a fast-paced environment
• A collaborative leadership style and the ability to influence cross-functional stakeholders
• A data-informed approach to measuring enablement effectiveness and improving outcomes
• A growth mindset, high ownership and genuine passion for developing people

Preferred Qualifications

• Bachelor’s degree in Computer Science, Engineering or a related technical field, or equivalent practical experience
• Experience supporting global or distributed pre-sales organizations
• Experience with learning management systems, enablement platforms, demo automation tools or content management systems
• Experience building technical labs, demo environments or hands-on learning experiences
• Networking or security certifications such as CCNA, Security+ or equivalent
• Experience in cybersecurity, networking, cloud networking, SSE, SASE or adjacent markets
• Experience with change management, product launch enablement or technical certification programs