Technical Enablement Program Manager
About the role
The Technical Enablement Program Manager will build and scale enablement programs that empower Solution Engineers and Customer Solution Engineers to succeed with customers. They will ensure these teams have the necessary platform knowledge, technical engagement skills, and practical tools to help customers evaluate, adopt, and expand their use of Postman.
Responsibilities
- Design and manage global technical enablement initiatives that support Solution Engineers and Customer Solution Engineers across the customer lifecycle.
- Create scalable enablement frameworks that ensure technical teams can consistently deliver high-impact customer engagements.
- Develop technical accreditation and certification programs to validate expertise in Postman’s platform and API workflows.
- Build learning paths that help technical teams continuously grow their platform knowledge and technical capabilities.
- Enable Solution Engineers for successful customer evaluations by strengthening their technical acumen and providing programs to support technical discovery and solution mapping.
- Enable Customer Solution Engineers to drive adoption and success by equipping them with the skills to guide customers through technical onboarding and implementation.
- Partner cross-functionally with Product, Engineering, Sales Engineering, Customer Success leadership, Product Marketing, and RevOps to support new product launches and technical go-to-market initiatives.
- Measure impact and continuously improve enablement programs and learning experiences by defining and tracking success metrics such as technical accreditation completion, demo effectiveness, POV success rates, onboarding effectiveness, and customer adoption metrics.
Requirements
5+ years of experience in technical enablement, sales engineering enablement, developer enablement, or technical program management within a SaaS or developer-focused company.
Experience working with Solution Engineers, Sales Engineers, Customer Success Engineers, or developer-facing teams.
Strong understanding of API platforms, developer workflows, or technical SaaS products.
Proven experience building technical training programs, certifications, or enablement frameworks.
Ability to translate complex technical concepts into clear, practical learning experiences.
Strong program management skills with the ability to drive cross-functional initiatives across global teams.
Excellent communication and facilitation skills, with experience delivering workshops or technical enablement sessions.
Data-driven mindset with the ability to connect enablement initiatives to customer outcomes and business impact.
Experience with learning platforms (LMS), enablement tools, and content management systems is a plus.
Qualifications
5+ years of experience in technical enablement, sales engineering enablement, developer enablement, or technical program management within a SaaS or developer-focused company.
Experience working with Solution Engineers, Sales Engineers, Customer Success Engineers, or developer-facing teams.
Strong understanding of API platforms, developer workflows, or technical SaaS products.
Proven experience building technical training programs, certifications, or enablement frameworks.
Ability to translate complex technical concepts into clear, practical learning experiences.
Strong program management skills with the ability to drive cross-functional initiatives across global teams.
Excellent communication and facilitation skills, with experience delivering workshops or technical enablement sessions.
Data-driven mindset with the ability to connect enablement initiatives to customer outcomes and business impact.
Experience with learning platforms (LMS), enablement tools, and content management systems is a plus.
Skills
Technical enablement, sales engineering enablement, developer enablement, or technical program management.
Understanding of API platforms, developer workflows, or technical SaaS products.
Program management skills.
Communication and facilitation skills.
Data-driven mindset.
Experience with learning platforms (LMS), enablement tools, and content management systems.
Benefits
In addition to Postman's pay-on-performance philosophy and a flexible schedule, employees receive full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend.
The company offers a comprehensive set of benefits, including wellness programs, team-building events, and a donation-matching program.
Postman fosters an inclusive culture where everyone is valued equally, and the company values in-person collaboration.
Pay
The reasonably estimated base salary for this role ranges from $117,000 to $150,000, plus a competitive equity package.
Schedule
Employees work 5 days a week for all roles based out of the company's hubs in San Francisco Bay Area, Boston, Austin, New York City, Tokyo, and London.
For roles based in Bangalore, employees currently work 3 days a week in the office and will transition to 5 days per week by the end of the year.