Technical Enablement Business Partner

Program Management

Develop the long-term vision, strategy, and day-to-day operations for Professional Services enablement at Stripe. Establish performance metrics and analytics to track the impact of enablement initiatives and make data-driven decisions. Create and publish Professional Services enablement calendar.

Executive Engagement

Communicate enablement strategies, program progress, and readiness metrics clearly and concisely to senior Professional Services leadership.

Cross-Functional Alignment

Collaborate with a globally distributed team across multiple time zones and serve as the crucial bridge between Product, GTM Enablement, Partners, and Professional Services leadership, ensuring all teams are aligned on enablement priorities and product readiness.

Consulting Knowledge

Understand the role of consulting at Stripe so that you confidently build new training programs and content focused on soft skill enablement.

Technical Expertise

Translate complex product capabilities into specialized learning paths and actionable enablement resources across our technical landscape. Stay on the pulse of industry trends and competitive landscapes, adapting enablement priorities to maintain our technical edge.

Content Production

• Build aesthetically superb courseware and documentation alongside scalable enablement assets (e.g., technical deep-dives, playbooks, certification programs, and hands-on technical labs)
• Curate high-impact technical content with subject matter experts (SMEs), including Product and Product Marketing

Program Facilitation

• Design and deliver comprehensive onboarding programs, ongoing training, and just-in-time learning resources to keep the Professional Services teams at the cutting edge

Peer-to-Peer Learning

Cultivate a program of continuous peer-to-peer learning that empowers top-performing consultants to share best practices and field-tested technical solutions.

Performance Analysis

Identify skill and knowledge gaps, then partner cross-functionally to build innovative enablement programs that drive measurable improvements in satisfaction, productivity, and revenue generation.

Change Management

Be a key advocate and support for change management and best practices throughout the organization.

Qualifications

• 10+ years of experience in a technical consulting or enablement role
• Knowledge of adult learning principles and the ability to incorporate them into the curriculum
• Proven track record of designing and delivering highly effective enablement programs that drive measurable improvements in sales and delivery performance
• Strong project management skills with the ability to multitask, prioritize, and execute in a fast-paced environment
• Excellent communication and presentation skills, with experience engaging both technical and non-technical stakeholders
• Demonstrated ability to work cross-functionally and build productive relationships with teams across the organization
• Passion for continuous learning and a solutions-oriented mindset
• Experience with content creation, curation, and knowledge management platforms
• Experience developing content for technical certifications
• Professional experience using e-learning software or an LMS
• Experience working in the payment industry or consulting

Location

• New York

Additional Benefits

• Equity
• Company bonus or sales commissions/bonuses
• 401(k) plan
• Medical, dental, and vision benefits
• Wellness stipends

Pay and Schedule

• The annual US base salary range for this role is $172,400 - $258,600. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
• This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
• Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Equal Opportunity Employer

We are proud to be an equal opportunity employer and do not discriminate against applicants based on status as an individual with a disability, veteran, sexual orientation, gender identity, religion, race, or national origin.