Technical Delivery Lead

Responsibilities

• Ensure that the technical aspects of projects are delivered on time and meet quality standards, working closely with the functional lead to plan and coordinate tasks
• Provide technical direction and leadership to the development team, including making decisions on architecture and design
• Design integrations with other systems and services, both internal and external as needed
• Address technical challenges and obstacles, finding effective solutions to issues that arise during development
• Identify, assess, and prioritize risks and challenges, and develop strategies for mitigating these risks effectively
• Proactively identify, report, and escalate technical risks when guidance or intervention is needed and report to leadership accordingly
• Stay updated with the platform roadmap, latest solution developments and releases, to introduce improvements to the platform and take advantage of newly released functionality
• Conduct code reviews to ensure adherence to coding standards and maintain code quality and integrity
• Coordinate with internal workstream team to manage readiness for integration testing, User Acceptance Testing (UAT), releases, and cutover
• Oversee workstream and solution-specific dress rehearsals and releases, ensuring successful deployment with minimal disruption to production environments
• Facilitate post-release support and troubleshooting, coordinating with other cross-functional teams to resolve release issues

People Leadership and Collaboration

• Lead a team of Developers and/or Engineers
• Collaborate with IT Development Lead, Solution Architects and Enterprise Architects to design scalable, robust and cost-effective technical solutions that meet business requirements
• Collaborate with Functional leads and Product Owners to determine areas of overlap, dependency, or conflict when considering workstream requirements
• Support the workstream functional team with development of documentation such as user stories, acceptance criteria and test scripts
• Act as a mentor to developers, offering guidance, support, and training as needed
• Support performance management of all workstream technical resources

Technical Documentation Management

• Oversee creation of technical documentation, including technical design documents, system architecture diagrams and operating procedures
• Ensure documentation is kept up to date, reflecting the latest system changes or updates

Essential Functions

• Technical Design: 15%
• Technical Development & Oversight: 40%
• Technical Review & Testing: 10%
• Team Leadership: 15%
• Reporting & Documentation: 20%

Job Requirements

• Education & Experience: Bachelor’s degree in Computer Science, Engineering, or related field, 5+ years of experience in software development, with 3-5 years leading technical and/or development team(s)
• Required Skills: Proficiency in programming languages and frameworks, experience with APIs and API Development, experience with ETL tools and technology, experience with AI trends, technologies and best practices, experience with common Agile tools, knowledge of automated testing solutions, demonstrated ability to translate/communicate complex concepts, strong analytical and problem-solving skills, strong written and verbal communication skills, strong technical project management and/or leadership skills, detailed and organized, able to prioritize workload, strong technical background, experience working in an offshore/onshore collaborative environment

Physical Requirements

• The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work.

Salary Range

• Norwalk, CT: $125,932.60 - $167,910.14 Annual Bonus Potential: 10%

About HomeServe USA

• HomeServe USA is an equal opportunity employer.