Technical Coordinator

Position Overview

Support multiple IT initiatives by providing project coordination, documentation, and administrative support. Collaborate with IT leadership to document processes, assist with software and cloud-based projects, and improve operational workflows. Provide technical training and end-user support on new technologies, including cloud services and communication systems. Assist in the rollout and management of projects such as WebEx Calling migration, AWS WorkSpaces / Thin Client rollout, and wireless network expansion. Develop and maintain comprehensive technical documentation, SOPs, and system procedures to standardize processes.

Requirements

• 2+ years of experience in IT project coordination, systems support, or related technical roles
• Strong experience creating and maintaining technical documentation like SOPs and process guides
• Excellent communication skills with the ability to explain technical concepts to non-technical users
• Experience supporting multiple IT projects or technology implementations simultaneously
• Strong technical aptitude with the ability to learn new applications and systems quickly

Benefits

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization