Technical Content Marketing Specialist

About the role

MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. We are looking for a Technical Content Marketing Specialist to help tell the story of Thunderbird's growing ecosystem of desktop, mobile, and web-based communication products.

Responsibilities

• Execute day-to-day social media activities, including content scheduling, publishing, monitoring, engagement, and reporting.
• Draft and publish blog posts, product announcements, release communications, marketing emails, newsletters, user education content, and other digital content that helps users understand and adopt Thunderbird products and services.
• Support product launches, feature announcements, adoption campaigns, and promotional activities across multiple digital channels.
• Monitor social media engagement, coordinating with internal teams when additional context or support is needed.
• Maintain editorial and campaign calendars to ensure timely delivery of marketing activities.
• Track and report on performance metrics, identifying trends and optimization opportunities.
• Aid with email marketing and automation activities, including list management, campaign setup, and workflow maintenance.
• Assist with customer surveys and feedback collection to inform marketing and product insights.
• Collaborate with internal teams and external vendors to support campaign execution and content development.
• Ensure marketing materials align with brand standards and messaging guidelines.
• Support ad hoc marketing and communications projects as needed.

Requirements

• 3+ years of experience in marketing, communications, digital content, or a related role.
• Experience marketing software, SaaS, technology products, developer tools, consumer applications, or other digital products to a global audience.
• Strong writing, copyediting, and proofreading skills with the ability to adapt messaging for different audiences and platforms.
• Experience with social media management tools, email marketing platforms, content management systems, and digital marketing technologies.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
• Ability to collaborate effectively across cross-functional teams in a distributed, asynchronous environment.
• Proactive mindset with the ability to take ownership of work and follow projects through to completion.
• Familiarity with marketing analytics and reporting tools.
• Excellent verbal and written communication skills.
• Ability to learn and responsibly use emerging technologies, including AI-enabled tools, to improve workflows.
• Familiarity with SEO and digital content optimization best practices.

Qualifications

• Familiarity with open-source communities or privacy-focused technology products.
• Basic experience using graphic design tools such as Canva or Adobe Creative Suite.
• Familiarity with SEO and digital content optimization best practices.

Skills

• Writing and copywriting skills.
• Content creation and editing.
• Social media management.
• Email marketing.
• Content strategy and planning.
• Project management.
• Analytics and reporting.
• Collaboration and teamwork.
• Communication and interpersonal skills.
• Technical understanding and empathy.

Benefits

We offer a comprehensive benefits package designed to support your whole self, including:

• Annual bonus program
• Monthly remote work stipend
• Annual professional development stipend
• Industry conferences
• Company all-hands and team gatherings
• 24 days of PTO per year (prorated)
• Your birthday
• Year-end company shutdown
• Wellbeing days
• Public holidays
• Paid parental leave
• Paid sick days
• Health & family insurance
• 401(k)/RRSP contributions
• Disability insurance
• Life insurance
• Employee assistance program

Pay

The salary ranges for this role are:

• US: $72,000 - $86,000
• Canada: $72,000 - $82,000 CAD

Schedule

This is a full-time, fully remote position.