Technical Consultant - System Engineering focus

Location: Redlands, CA; Louisville, CO; Vienna, VA

Type: Full-time

Compensation: $84,240 per year

About the role

Join Esri’s Professional Services team as a Technical Consultant focused on system engineering for ArcGIS Enterprise. In this role, you will work directly with customers to design, deploy, migrate, and support enterprise-scale GIS systems. The position emphasizes advanced deployment strategies such as high availability and disaster recovery. You will collaborate with a team to navigate complex IT environments and apply proven system engineering practices across various platforms.

Responsibilities

• Participate in advanced Professional Services engagement types, including enterprise migrations and architecture modernization efforts
• Resolve system challenges and perform advanced troubleshooting
• Conduct System Recovery Confidence Exercises and disaster recovery protection
• Develop system proofs of concept for advanced ArcGIS Enterprise deployments
• Execute advanced ArcGIS Enterprise and database upgrades and deployments
• Manage Windows, Linux, and Kubernetes-based deployments
• Apply working knowledge of technologies that complement ArcGIS Enterprise
• Lead customers and colleagues using well-defined, repeatable system engineering methods
• Collaborate closely with Professional Services staff to resolve complex technical challenges

Requirements

• 5+ years of professional experience implementing and supporting enterprise GIS systems
• Experience administering ArcGIS Enterprise
• Familiarity with troubleshooting technical issues in server-based systems
• Demonstrated ability to consistently apply a systematic, best-practice-driven approach to system engineering
• Ability to clearly communicate technical concepts to customers, executives, and technical and non-technical audiences
• Ability to travel up to 25%
• Bachelor’s degree in Computer Science, Mathematics, Geographic Information Systems (GIS), or a related STEM field