Technical Consultant - Patient Monitoring (Field: Northern IL/WI)
Philips · Chicago, IL · 1 mo ago
Information Technology$29–$45/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must remove boilerplate. Must preserve all substantive info.
Let's parse the posting.
Job Title: Technical Consultant - Patient Monitoring (Field: Northern IL/WI)
Job Description: Launch your career as a Technical Consultant in our Hospital Patient Monitoring business, where you’ll build hands-on expertise installing and supporting advanced patient monitoring solutions, partner with diverse teams and customers, and play a direct role in delivering reliable, high-impact technology that improves patient care and outcomes.
Your Role: bullet list of duties.
You're The Right Fit If You’ve acquired 2.5+ years of professional working experience in IT services or related technical environments, preferably in a field or hospital-based healthcare environment. Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.Your skills include a foundational understanding of IT systems, networking concepts, and technical troubleshooting; computer networking certification preferred (e.g. CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level certification). CCNA encouraged for career progression.You have an associate degree in computer science, biomedical, engineering, or related field of study, or equivalent combination of education and above listed experience. Bachelor’s degree preferred.You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. You must be able to:Travel for business. Approximately 75% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required.Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements and comply with vendor credentialing.Work flexible hours (based on business needs to include non-standard work hours, overtime, weekends, and on-call rotations).Wear all required personal protective equipment.You’re a detail-oriented, collaborative problem solver with strong organization and communication skills, a disciplined approach to structured processes, and a growth mindset focused on continuous learning and delivering a positive customer experience.
How We Work Together: description about in-person etc. Not needed maybe.
About Philips: company description.
Philips Transparency Details: hourly pay range $29.00 to $45.00, plus overtime eligible. This role also includes field service incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information: US work authorization required, no sponsorship, no relocation benefits, must reside within district of Northern IL (north of Springfield, IL) and WI. Requisition active 45 days etc. EEO etc.
We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove "Additional Information" about work authorization, relocation, etc? Those are not boilerplate? They are specifics: US work authorization is a precondition, no sponsorship, must reside within district, etc. Those are substantive? Possibly they are requirements. But they might be considered "minor metadata". The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can include a short paragraph for things like location, travel, work authorization, etc. But we need to decide what sections to include. We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections with real specific content. Let's map content: - About the role: The introductory paragraph about launching career, building expertise, etc. That's substantive. So we can have
About the role
with acontaining that description. - Responsibilities: The "Your Role" bullet list. So we can have
Responsibilities
with- items. - Requirements: The "You're The Right Fit If You’ve acquired 2.5+ years..." includes experience requirements, education, physical requirements, travel, etc. That's requirements. Could be split into Requirements and Qualifications and Skills. But we need to follow instruction: prefer a few substantive sections over many thin ones. So we could combine Requirements, Qualifications, Skills into maybe one section? But they ask to use those headings if content exists. We need to decide. We have: Experience: 2.5+ years IT services, preferably field/hospital healthcare. Experience with patient monitoring, telemetry units, ventilators, defibrillators highly preferred. Skills: foundational understanding of IT systems, networking concepts, technical troubleshooting; computer networking certification preferred (e.g., CompTIA Network+, CCNA, or equivalent/higher). CCNA encouraged. Education: associate degree in computer science, biomedical, engineering, or related field, or equivalent combination of education and experience. Bachelor’s degree preferred. Physical/Cognitive/Environmental: travel 75%, driving 1-4 hrs daily, occasional overnight stays, travel by air/train, work in office/home office/remote and hospital, adhere to vendor credentialing, flexible hours including non-standard, overtime, weekends, on-call rotations, wear PPE. Personal traits: detail-oriented, collaborative problem solver, strong organization and communication skills, disciplined approach to structured processes, growth mindset, continuous learning, positive customer experience. We could split into Requirements (experience, education), Qualifications (certifications, degrees), Skills (technical understanding, troubleshooting, networking). But we need to avoid thin sections. Perhaps combine Requirements and Qualifications into one? But the instruction says "Prefer a few substantive sections over many thin ones." So maybe we have sections: About the role, Responsibilities, Requirements (covers experience, education, certifications), Skills (technical skills and personal traits), Benefits, Pay, Schedule. Schedule: we have travel and flexible hours info; could be Schedule section. But we also have travel under Requirements. Could put travel in Schedule. However schedule includes work hours, travel, on-call. So we can have Schedule section with those details. Benefits: from Philips Transparency Details: field service incentive bonus plans, on-call pay, company fleet/car, training, advancement opportunities, comprehensive Philips Total Rewards benefits program (generous PTO, 401k up to 7% match, HSA with company contribution, stock purchase plan, education reimbursement, etc). Also mention annual incentive plan, sales commission, long-term incentives maybe. Pay: hourly pay range $29.00 to $45.00, plus overtime eligible. Also mention base pay may vary, other compensation. Thus we need sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay, Schedule. We should not include Qualifications if we merge into Requirements or Skills. But we could keep Qualifications for education and certifications. However that may be thin. Let's see: Education (associate degree, bachelor's preferred) and certifications (networking). That's maybe enough for Qualifications. But we also have experience under Requirements. Could split: Requirements (experience), Qualifications (education/certifications), Skills (technical and soft skills). That's three sections, each substantive enough. But we need to avoid filler like "commensurate with experience". Not present. Let's draft each. About the role: paragraph from Job Description: "Launch your career as a Technical Consultant in our Hospital Patient Monitoring business, where you’ll build hands-on expertise installing and supporting advanced patient monitoring solutions, partner with diverse teams and customers, and play a direct role in delivering reliable, high-impact technology that improves patient care and outcomes." Responsibilities: list items from "Your Role". Let's extract each sentence as bullet. - Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows. - Ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches. - Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing. - Apply an understanding of customer environments and requirements to ensure systems are implemented effectively and optimized for long-term performance. - Troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies. - Analyze root causes and implement sustainable solutions that improve system stability and reduce recurring issues. - Maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures. - Follow configuration management and version control practices to ensure consistency, knowledge sharing, and scalable support for future implementations. - Collaborate with cross-functional teams including senior engineers, clinical partners, sales, and service teams to deliver high-quality outcomes. - Continuously build technical expertise and contribute to knowledge sharing and improvement initiatives that enhance service delivery and customer satisfaction. Requirements: experience: "2.5+ years of professional working experience in IT services or related technical environments, preferably in a field or hospital-based healthcare environment. Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred." Qualifications: education and certification: "You have an associate degree in computer science, biomedical, engineering, or related field of study, or equivalent combination of education and above listed experience. Bachelor’s degree preferred. Your skills include a foundational understanding of IT systems, networking concepts, and technical troubleshooting; computer networking certification preferred (e.g. CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level certification). CCNA encouraged for career progression." But note that "Your skills include a foundational understanding..." is more skill than qualification. Might be better to put that under Skills. Let's separate. Qualifications: education: associate degree in computer science, biomedical, engineering, or related field, or equivalent combination of education and experience; bachelor’s degree preferred. Skills: technical understanding: foundational understanding of IT systems, networking concepts, technical troubleshooting; computer networking certification preferred (e.g., CompTIA Network+, CCNA, or equivalent/higher). CCNA encouraged. Also personal traits: detail-oriented, collaborative problem solver, strong organization and communication skills, disciplined approach to structured processes, growth mindset focused on continuous learning and delivering a positive customer experience. But we also have physical/environmental requirements: travel, flexible hours, PPE, etc. Those could go under Schedule. Schedule: Travel for business approx 75% travel across specified geography; average driving time 1-4 hours daily; occasional overnight stays and travel by air and/or train may be required. Work in office/home office/remote and hospital/healthcare environment; adhere to requirements and comply with vendor credentialing. Work flexible hours (based on business needs to include non-standard work hours, overtime, weekends, and on-call rotations). Wear all required personal protective equipment. Benefits: field service incentive bonus plans, on-call pay, company fleet/car, training, advancement opportunities; comprehensive Philips Total Rewards benefits program includes generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, etc. Also mention annual incentive plan, sales commission or long-term incentives may be offered. Pay: hourly pay range $29.00 to $45.00, plus overtime eligible. Actual base pay may vary depending on factors; other compensation such as annual incentive plan, sales commission or long-term incentives may be offered. We need to avoid duplication