Technical Consultant

About the role

Provides moderately complex consultative services to an assigned group of customers within a loss prevention specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company’s leadership position in the safety field through developing key relationships.

Responsibilities

• Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager.
• Enhances the Company’s leadership position in the safety field through developing key relationships.
• Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory.
• Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs.
• Provides expert technical support to other loss prevention employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual.
• Makes recommendations to management regarding the development of policies, procedures, service tools, technical resources, techniques and new products to support and enhance the delivery of loss prevention consulting services.
• Participates in actively acquiring and retaining profitable business.
• Identifies new business opportunities for LP services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy.
• Enhances Liberty Mutual’s leadership position in the safety field and increases brand awareness by developing a network of contacts.

Requirements

• Bachelor’s degree with coursework in math, engineering or related areas (or equivalent) and at least 5 years of directly related consulting experience in loss prevention or progressive safety/heath field.
• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.
• Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
• Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.
• Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.
• Position requires regular travel.

Qualifications

• Bachelor’s degree with coursework in math, engineering or related areas (or equivalent).
• At least 5 years of directly related consulting experience in loss prevention or progressive safety/health field.
• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.
• Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
• Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.
• Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.

Skills

• Expertise in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
• Interpersonal, writing and other communication skills.
• Ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.

Benefits

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

About Us: Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices: California, Los Angeles, Incorporated, Los Angeles Unincorporated, Philadelphia, San Francisco.