Technical Consultant

Location: Vancouver, Washington

About the role

Provides moderately complex consultative services to an assigned group of customers within a loss prevention specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses, and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual.

Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company’s leadership position in the safety field through developing key relationships.

Provides expert consultative services to an assigned group of customers within a specialized technical area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss, and/or costs. Provides expert technical support to other loss prevention employees by advising them about resources available, legislation, applicable regulations, technology, industry trends, and effective methods to reduce risk, improve customer satisfaction, and demonstrate the value of doing business with Liberty Mutual.

Monitors and evaluates the technical quality of loss prevention services provided by less experienced consultants. At the discretion of their manager, provides coaching, mentoring, and training to enhance their development and effectiveness. Collaborates with management in developing policies, procedures, service tools, technical resources, techniques, and new products to support and enhance the delivery of loss prevention consulting services.

Participates in actively acquiring and retaining profitable business. Identifies new business opportunities for loss prevention services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. Enhances Liberty Mutual’s leadership position in the safety field and increases brand awareness by developing a network of contacts.

Responsibilities

• Conduct on-site evaluations and assess data to create and implement service plans controlling risk, losses, and costs.
• Provide risk assessment services and track progress to demonstrate value to customers.
• Serve as a trainer/mentor to less experienced consultants in the specialty area.
• Offer expert technical support on resources, regulations, industry trends, and risk reduction methods.
• Monitor and evaluate the technical quality of services provided by junior consultants.
• Collaborate with management to develop policies, procedures, tools, and new products.
• Identify new business opportunities and design programs to improve service offerings.
• Build a network of contacts to enhance Liberty Mutual’s leadership in the safety field.

Requirements

• Bachelor’s degree with coursework in math, engineering, or related areas (or equivalent).
• At least 5 years of directly related consulting experience in loss prevention or progressive safety/health field.
• Advanced knowledge in a specialized field, service planning, risk assessment, risk analysis, and solutions management.
• Fully effective interpersonal, writing, and communication skills.
• Ability to retrieve and enter information using proprietary software and create/modify documents using Microsoft Office suite.
• Regular travel required.

Qualifications

Candidates are typically working toward (or have obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.

Benefits

Liberty Mutual offers a comprehensive benefits package designed to support employees' life and well-being. Benefits include workplace flexibility, professional development opportunities, and participation in Employee Resource Groups. The company fosters an inclusive culture where everyone can thrive and make a meaningful impact.

To learn more about our benefit offerings, visit: Liberty Mutual Benefits.

Pay

The typical starting salary range for this role is determined by skills, experience, education, certifications, and location. The full salary range reflects competitive labor market value and provides opportunities for progression as employees grow within the role. Some roles may include commission and/or bonus earnings based on factors outlined in the compensation plan.