Technical Consultant

About the role

Provides moderately complex consultative services to an assigned group of customers within a loss prevention specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses, and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual.

Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company's leadership position in the safety field through developing key relationships.

Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss, and/or costs. Provides expert technical support to other loss prevention employees by advising them about resources available, legislation and applicable regulations, technology, industry trends, and effective methods to reduce risk, improve customer satisfaction, and demonstrate the value of doing business with Liberty Mutual.

Monitors and evaluates the technical quality of loss prevention services provided by less experienced consultants. At the discretion of their manager, provides coaching, mentoring, and training to enhance their development and effectiveness. Collaborates with management in developing policies, procedures, service tools, technical resources, techniques, and new products to support and enhance the delivery of loss prevention consulting services.

Participates in actively acquiring and retaining profitable business. Identifies new business opportunities for LP services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. Enhances Liberty Mutual's leadership position in the safety field and increases brand awareness by developing a network of contacts.

Position requires regular travel.

Requirements

• Bachelor’s degree with coursework in math, engineering, or related areas (or equivalent) and at least 5 years of directly related consulting experience in loss prevention or progressive safety/health field.
• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.
• Advanced knowledge, skills, and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management, and progress measurement.
• Fully effective interpersonal, writing, and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.
• Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.

Benefits

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.

We value your hard work, integrity, and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings, please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits.

Pay

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.