Technical Claim Manager-Casualty (New York Labor Law focus)

About Us

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how it shapes how we work, interact, deliver, and succeed together. Creating a better insurance experience requires focus and a shared passion for going beyond the expected to build relationships and deliver care that makes a difference. This approach is supported by our talented, ethical, and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results.

RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.

Responsibilities

• Handle New York Casualty GL and commercial excess liability large loss claims proactively to achieve optimum results by resolving claims fairly, expeditiously, and economically.
• Assess coverage issues on claims and issue appropriate coverage letters/documentation in the required timeframe.
• Complete timely investigation of claims and post appropriate reserves.
• Proactively manage outside counsel on litigated claims.
• Handle claims in accordance with RLI's Best Practices.

Requirements

• Typically requires a bachelor’s degree in business administration, insurance, or a related field and 8+ years of relevant legal or insurance-related experience, or a Juris Doctorate with relevant insurance defense litigation experience.
• Extensive experience in handling complex GL and commercial excess liability claims, including the management of outside counsel.
• Knowledge of New York Construction/Labor Law statutes impacting the handling and evaluation of such claims.

Skills

• Proactive in initial investigation, claim handling, attorney management, and resolution.
• Superior communication skills to work effectively with insureds, underwriters, and claimants.
• Superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims.

Pay

The base salary range for this position is $121,040.00 - $176,416.00. The salary offered will take into account factors including geographic location, experience, scope and responsibilities of the role, qualifications, talent availability, and business needs.

Benefits

Financial Incentives

• Annual bonus plans
• Employee Stock Ownership Plan (ESOP)
• 401(k) — automatic 3% company contribution
• Annual 401(k) and ESOP profit-sharing contributions (up to 15% of eligible earnings)

Work & Life

• Paid time off (PTO) and holidays
• Paid volunteer time off (VTO) to support communities
• Parental and family care leave
• Flexible and hybrid work arrangements
• Fitness center discounts and free virtual fitness platform
• Employee assistance program

Health & Wellness

• Comprehensive medical, dental, and vision benefits
• Flexible spending and health savings accounts
• 2x base salary for group life and AD&D insurance
• Voluntary life, critical illness, and accident insurance for purchase
• Short-term and long-term disability benefits

Personal & Professional Growth

• Training and certification opportunities
• Tuition reimbursement
• Education bonuses for successful completion of approved courses and certifications

Diversity & Inclusion

Our goal is to attract, develop, and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry.