Claims Manager, Casualty

Essential Job Functions

• Directly manages an active inventory of primary and/or excess general liability claims related to policies written by Starr profit centers for accounts across the U.S.
• Performs timely coverage analysis and determination, investigation into liability and damages, and timely exposure and reserve evaluation.
• Proactively and strategically manages quality of claims handling, settlement negotiations, and disposition to ensure claims handling decisions are logical, practical, and purposeful, leading to cost-effective indemnity and expense outcomes.
• Provides timely, meaningful claim information through high-quality oral and written presentations to Claims management, underwriters, reinsurers, and others to update them on losses impacting, or potentially impacting, Starr’s policies.
• Creates, cultivates, and grows relationships with profit centers.
• Ensures professional interactions with all policyholders, brokers, and other stakeholders up to the C-Suite level.

Job Requirements

• At least 10 years’ experience managing or overseeing the handling of primary and/or excess casualty claims and related coverage and tender (risk transfer) issues.
• Superior litigation management and negotiation skills.
• Superior writing and presentation skills.
• Initiative-taker who needs little direction and is enthusiastic about developing, and executing on, creative solutions to our clients’ most challenging business problems.
• Collaborator who thrives in, and proactively contributes to, collaborative environment within his or her own team and across disciplines, i.e., with Underwriting, Claims Operations, etc.
• Driven by desire to provide excellent customer services to all internal and external stakeholders.
• Strong organizational skills with the ability to quickly reprioritize tasks and meet deadlines based on changing business goals and needs in a fast-paced, dynamic environment.
• Innovative and engaged with a desire for continuous learning and growth.

Travel

May be required and will vary depending on business needs.

Required Skills

• Strong knowledge of Microsoft applications, including Outlook, Word, Excel, PowerPoint.
• Law degree preferred, corporate risk management background a plus.