Technical Business Analyst

Duties & Responsibilities

• Define and elicit business requirements for assigned projects or company initiatives
• Communicate departmentally and interdepartmentally to recommend and request new concepts and/or modifications to existing workflow, system set up, tools and designs
• Identify defects and improve departmental performance by supporting quality, operation efficiency and production goals
• Collaborate with business units to understand strategic goals and promote an environment conducive to creativity, change and information exchange
• Create documentation for business processes and collaborate with teams to share knowledge
• Work directly and independently with appropriate members of the department and other Healthfirst business units to understand project concepts, objectives, and approach
• Translate requirements into smaller chunks as User Stories under the SAFe agile methodology
• Work with Information Technology department to ensure business requirements are clearly understood and solutions are presented to meet the requirements
• Analyze various types of data and processes to root cause, trend, and summarize findings. Present findings and recommend changes to address deficiencies and/or further improve and streamline performance based on analysis
• Maintain active communication on project updates with leadership; clearly identifying any project risks, dependencies or decisions that can impact the department or the overall organization
• Prepare professional presentations and present to stakeholders and leaders across the organization

Requirements

• High School diploma or GED equivalent from an accredited institution
• 2 – 3 years of experience as a Business Analyst
• Experience defining and eliciting business requirements
• Experience working with Agile in a delivery model
• Experience identifying, documenting, and communicating business requirements
• Demonstrated ability to think critically and analytically
• Demonstrated ability to exercise good judgment and work with independence and initiative as well as strong ability to work closely as a team member
• Proficiency in Excel and reporting functionality (pivot tables, graphs, v-lookup, etc.)

Qualifications

• Bachelor’s degree or higher from an accredited institution (preferred)
• Experience in Health Insurance domain (preferred)
• Experience delivering features / User stories using Agile and/or SAFe methodology (preferred)
• Knowledge of accessing data using basic SQL queries (preferred)

Benefits

Healthfirst offers a full range of benefits including medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions.