Technical Business Analyst

Primary Responsibilities And Duties

• Serve as technical business analyst for the implementation of the Loan Operations and Servicing systems.
• Work with Enterprise Data Architect to automate the flow of data from internal and external data sources to consumers in an automated, controlled, and auditable manner.
• Collaborate with business stakeholders and IT management to continually improve the technical business analysis framework.
• Collaborate with stakeholders from multiple disciplines to create alignment on how their objectives are enabled through technology solutions.
• Translate requirements into clearly defined and easily understood documents such as use cases, data flows, testing strategy and test case definition, and process flows.
• Assess current and future state business processes and suggest areas of improvement for identified inefficiencies and/or potential risks.
• Work with stakeholders to identify required changes or enhancements to existing software.
• Lead testing efforts by creating initial test plans and conducting initial testing before User Acceptance Testing (UAT).
• Ensure that issues are tracked, reported on, and resolved in a timely manner.
• Assist in the enforcement of project deadlines and schedules.
• Communicate and apply technical business analysis best practices.
• Lead regular technical business analysis sessions to facilitate collaboration of cross-functional teams and deliver technical business analysis artifacts (use cases, reporting requirements, business requirements and business rules, data flow diagrams, data conversion maps, data integration definitions and data quality standards).
• Analyze and effectively communicate technical concepts to a non-technical audience.
• Push creative thinking beyond the boundaries of existing industry practices and stakeholder/colleague mindsets.
• Partner with leadership to manage the process of innovative change across the organization.
• Manage and mentor junior project staff and contractors within the Information Technology team.

Desired Skills And Qualifications

• Demonstrated technical business analysis experience.
• Demonstrated knowledge of the software development lifecycle and systems analysis required.
• Experience in data architecture, and data analysis.
• Demonstrated ability to reach consensus and signoff on requirements gathering deliverables.
• Demonstrated ability to work in Agile environments for software development.
• Excellent oral and written communication skills to make effective presentations and interact effectively in a team setting as well as cross-team and cross-organization setting (involving external business partners and vendors).
• Natural team player, collaborating with peers and project teams to achieve company objectives.
• Demonstrated ability to manage and collaborate with external vendors in the consulting space.
• Proven self-starter with ability to operate with limited supervision.
• Experience with flowcharting tools and techniques such as Lucid.
• Experience working in the financial services industry.
• Experience working with a broad range of technologies and enterprise systems.
• Experience working with the Salesforce platform.
• Experience in the secondary mortgage industry.
• Technical / Business Analysis certification.
• Previous consulting experience.
• Experience with Microsoft Azure DevOps or JIRA.
• Experience with project management tools.