Jobs · Engineering · Wisconsin

Technical Architect - Networking

Heartland Business Systems · Eau Claire, WI · 3 wk ago
EngineeringFull-time

About the role

The Technical Architect will develop, implement, and support network services and solutions for consulting clients while mentoring and sharing skills with others. This position builds a customer‑focused relationship to identify business challenges, develop specifications, and deliver optimal solutions.

Responsibilities

  • Collaborate with Practice Leads to create and maintain documents and procedures.
  • Execute large projects on time and on budget alongside Project Managers and Practice Leads.
  • Provide active leadership, articulate project needs to the Project Management Team, and guide engineers to ensure accurate, timely task completion.
  • Serve as Lead Engineer on projects involving multiple technologies.
  • Provide daily project updates and proactively communicate timelines, hours, resources, and concerns to all parties.
  • Facilitate collaboration between business units to deliver a world‑class customer experience.
  • Demonstrate excellent communication skills and lead team and customer meetings.
  • Contribute to product selection, research, configuration standards, and best practices; educate sales teams on these offerings.
  • Work in a team atmosphere across regional and virtual practices while maintaining a professional, respectful demeanor.
  • Maintain current vendor/industry certifications and stay current on new products and solutions.
  • Grow personally according to the Engineering skills matrix, enhancing project experience, leadership, certifications, and technical expertise.
  • Meet the annual billable‑hour goal as defined by HBS, with adjustments as the business evolves.

Requirements

  • 5+ years in a technical‑related field.
  • Bachelor’s degree, equivalent certifications, or equivalent work experience.
  • At least two professional‑level certifications (e.g., CCNP, CCP‑V, VCAP‑DCV, MCA).
  • Experience designing and architecting network‑based solutions.
  • Installing and supporting Cisco or HP/Aruba switching and routing products (IOS, IOS‑XR, NX‑OS).
  • Proficiency with routing protocols—OSPF, EIGRP, BGP, L2/L3 architecture and design.
  • Knowledge of multicast and QoS.
  • Outcome‑focused mindset with strong prioritization skills.
  • Team‑player attitude and professional, respectful demeanor.

Benefits

  • Competitive compensation package (including bonus, incentive, commission, fair wage, retirement plans, and HSA‑compatible benefits).
  • Growth opportunities and personal development programs.
  • Community involvement initiatives.
  • Employee and family celebrations.
  • Green initiatives and sustainability efforts.
  • Personal time off and work‑life balance support.
  • Recognition and awards programs.
  • Core values emphasizing performance, respect, innovation, development, and excellence.

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