Technical Architect - Networking
Heartland Business Systems · Eau Claire, WI · 3 wk ago
EngineeringFull-time
About the role
The Technical Architect will develop, implement, and support network services and solutions for consulting clients while mentoring and sharing skills with others. This position builds a customer‑focused relationship to identify business challenges, develop specifications, and deliver optimal solutions.
Responsibilities
- Collaborate with Practice Leads to create and maintain documents and procedures.
- Execute large projects on time and on budget alongside Project Managers and Practice Leads.
- Provide active leadership, articulate project needs to the Project Management Team, and guide engineers to ensure accurate, timely task completion.
- Serve as Lead Engineer on projects involving multiple technologies.
- Provide daily project updates and proactively communicate timelines, hours, resources, and concerns to all parties.
- Facilitate collaboration between business units to deliver a world‑class customer experience.
- Demonstrate excellent communication skills and lead team and customer meetings.
- Contribute to product selection, research, configuration standards, and best practices; educate sales teams on these offerings.
- Work in a team atmosphere across regional and virtual practices while maintaining a professional, respectful demeanor.
- Maintain current vendor/industry certifications and stay current on new products and solutions.
- Grow personally according to the Engineering skills matrix, enhancing project experience, leadership, certifications, and technical expertise.
- Meet the annual billable‑hour goal as defined by HBS, with adjustments as the business evolves.
Requirements
- 5+ years in a technical‑related field.
- Bachelor’s degree, equivalent certifications, or equivalent work experience.
- At least two professional‑level certifications (e.g., CCNP, CCP‑V, VCAP‑DCV, MCA).
- Experience designing and architecting network‑based solutions.
- Installing and supporting Cisco or HP/Aruba switching and routing products (IOS, IOS‑XR, NX‑OS).
- Proficiency with routing protocols—OSPF, EIGRP, BGP, L2/L3 architecture and design.
- Knowledge of multicast and QoS.
- Outcome‑focused mindset with strong prioritization skills.
- Team‑player attitude and professional, respectful demeanor.
Benefits
- Competitive compensation package (including bonus, incentive, commission, fair wage, retirement plans, and HSA‑compatible benefits).
- Growth opportunities and personal development programs.
- Community involvement initiatives.
- Employee and family celebrations.
- Green initiatives and sustainability efforts.
- Personal time off and work‑life balance support.
- Recognition and awards programs.
- Core values emphasizing performance, respect, innovation, development, and excellence.