Technical Architect - Networking

About the Role

The Technical Architect will develop, implement, and support network services and solutions for consulting clients while mentoring and sharing skills with others. This position will build a customer‑focused relationship with clients to identify business challenges and develop specifications and requirements to arrive at the best solution.

Responsibilities

• Collaborate with Practice Leads to create and maintain documents and procedures.
• Execute, with Project Managers and Practice Leads, large projects on time and on budget.
• Provide active leadership, articulate to the Project Management Team what is needed for success, and lead other Engineers to ensure tasks are completed accurately and timely.
• Serve as Lead Engineer on projects that involve multiple different technologies.
• Provide daily updates on all projects to Project Management Team members and proactively communicate timelines, hours, resources, concerns, etc.
• Proactively execute collaboration between different business units to provide a world‑class experience for the customer.
• Demonstrate excellent communication skills and take a leadership role in team and customer meetings.
• Contribute to product selection and research, configuration standards, and best practices; educate sales teams on these products and services.
• Work in a team atmosphere across regional and virtual practices while maintaining a professional and respectful demeanor.
• Maintain current vendor/industry certifications and stay current on new products and solutions.
• Continue personal growth according to the Engineering skills matrix, improving skill set around project experience, leadership, certifications, and technical expertise.
• Meet the annual billable hour goal as defined by HBS.

Requirements

• 5+ years in a technical‑related field.
• Bachelor’s Degree, equivalent certifications, or equivalent work experience.
• At least two professional‑level certifications (e.g., CCNP, CCP‑V, VCAP‑DCV, MCA).
• Experience designing and architecting network‑based solutions.
• Experience installing and supporting Cisco or HP/Aruba network switching and routing products (IOS, IOS‑XR, NX‑OS).
• Knowledge of routing protocols – OSPF, EIGRP, BGP, L2/L3 architecture and design.
• Experience with multicast and QoS.
• Outcome‑focused mindset.
• Strong prioritization skills.
• Team‑player attitude.
• Professional and respectful demeanor.

Benefits & Culture

Heartland Business Systems (HBS) is one of the largest technology VARs in the Midwest, driven by core values of Performance, Respect, Innovation, Development, and Excellence.

• Competitive compensation package (including bonus, incentive, commission, fair wage, retirement plans, and benefits with HSA‑compatible plans).
• Growth opportunities.
• Community involvement.
• Personal development programs.
• Employee and family celebrations.
• Green initiatives.
• Personal time off and work‑life balance.
• Recognition and awards.
• Collaborative, innovative, award‑winning team environment.