Technical Application Specialist, USA

About the role

Work Your Magic with us! Start your next chapter and join MilliporeSigma. Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Responsibilities

• The Technical Application Specialist, Upstream is a key member of the Customer Applications team, playing a vital role in advancing the Upstream business, specifically in Cell Lines, Cell Culture Media, and related offerings.
• This role leverages deep expertise in Upstream technologies to collaborate with commercial partners and drive the adoption of innovative technologies.
• By working closely with Account Managers and other Business Partners, the specialist ensures seamless customer experience, particularly for those testing and trialing products.
• The role engages with customers both in person and virtually, presenting expertise while addressing their specific needs, and contributes to developing and executing regional action plans alongside Field Marketing and Commercial teams.
• Additionally, the role acts as a liaison, sharing customer feedback with leadership to shape strategies and product offerings.
• Collaborate with commercial partners to drive the adoption of Cell Lines, Cell Culture Media, and related products.
• Partner with Process Development Scientists to ensure seamless customer experience.
• Expertly deliver technical presentations to customers through both face-to-face and virtual interactions.
• Prepare and validate information required for prioritizing customer projects.
• Develop credibility with customers and colleagues and use all available tools to position the right product within the portfolio to win new business.
• Develop and implement initiatives to enhance sales in the designated region.
• Assist Field Marketing and Commercial teams in planning and executing regional action plans.
• Identify strategic opportunities for market share growth based on customer insights and market dynamics.
• Act as an ambassador for MilliporeSigma with a collaborative mindset, supporting the broader product range where applicable.

Requirements

• Bachelor’s degree in Life Sciences, Biotechnology, Chemical Engineering, or a similar technical field
• 5+ years of upstream bioprocessing experience in the life sciences industry along with sales and/or customer-facing experience from