Technical Analyst/Business Analyst - SFDC

Overview

Client is looking for a delivery focused Technical Analyst/Business Analyst to lead key projects within one of our clients. The ideal candidate will have experience architecting and delivering projects in the telecom space with SalesForce.com solutions. This individual will be leading several key initiatives for this client and needs to be able to work closely with business and technical stakeholders.

Responsibilities

• Cook up with business stakeholders to identify business requirements and convert them into scalable Salesforce solutions.
• Manage various Salesforce projects, including gathering info, planning, and executing projects.
• Formulate and maintain Salesforce solution documentation (e.g., process flows, data models, and technical specifications).
• Familiarize yourself with the backlog grooming process, attributes, review, and approval process.
• Plan and oversee scope by making sure needs are within the SOW's scope and communicating any variances for inclusion in the change control process.
• Aid the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the ongoing backlog grooming process.
• Maintain a functional understanding of the business requirements and project solutions.
• Present the end of Sprint Demo to the stakeholder and test the functionality before handing off to QA.
• Assist in leading User Story refinement sessions.
• Participate/lead Scrum sessions.
• Provide input and work closely with Solution Architects in defining solutions.
• Lead sessions with business and technical resources to derive requirements and solutions.
• Collaborate with business teams to refine and prioritize requirements.
• Collaborate with other stakeholders to build out product roadmaps.
• Create the Solution Design Document for every functionality before release.

Requirements

• Minimum 5 years of experience with SFDC
• Minimum 3 years of experience leading SFDC projects or performing the role of Technical Analyst/Business Analyst on SFDC projects
• Minimum 3 years experience in Telecommunications, preferably in the Enterprise space
• Ability to work with technical and business resources to achieve results
• Ability to work in a fast-paced/results-oriented environment
• Excellent communication skills (written/verbal)
• Demonstrated ability to ask probing questions to drive out requirement gaps and potential risks
• Experience leading complex projects and matrixed teams
• Solution Architecture experience with SFDC a plus