Technical Analyst

Position Responsibilities

• Drafting system requirements.
• Preparing functional requirements.
• Formulating the main backlog.
• Gather information through process mapping, flow-charts, and workshops.
• Builds and maintains inclusive cross-functional partnerships.
• Presents how the product's features support the business strategy and service delivery model.
• Provides data and recommendations for decision making to impact the product and roadmap.

Position Requirements

• A bachelor’s degree in computer science, management information systems, business or similar work experience.
• Exceptional verbal communication and interpersonal skills.
• Exceptional writing skills demonstrated by delivering clear and correct communication.
• Demonstrable critical thinking and analytical skills, including the ability and confidence to make conclusions and recommendations from data.
• Ability to analyze complex data or system issues to provide actionable recommendations.
• Ability to identify, develop and document requirements that clearly support and communicate needs to stakeholders, developers, and supporting teams.
• Proactive communication skills and track record of setting and executing on clear, realistic deliverable timelines.
• Ability to effectively troubleshoot data inaccuracies, identify root causes and help recommend corrective action.
• Prior Scrum experience and certifications strongly preferred.
• Prior Jira/Confluence experience preferred.
• Ability to effectively partner in the development and execution of business strategies.