Technical Account Manager, Food & Nutrition

About the role

The Technical Account Manager will support IMCD US's Food & Nutrition business across the Central region of the US. This role is ideal for a results-driven professional with a focus on technical sales, relationship building, and business development.

Responsibilities

• Develop and maintain sales within a specific business unit utilizing Key Sales Performance Indicator system and other tools.
• Ensure implementation of business plans for each product line.
• Set, regularly review, and revise Call Frequency Schedule.
• Meet call plan set for each account.
• Maintain and report on business on a regular basis, review variances regularly, and take action as required.
• Ensure margin contribution is maximized (and maintained).
• Develop and progress targets.
• Evidence of new business being landed and new opportunities being added on a regular and consistent basis.
• Build and cultivate relationships.

Requirements

• Thorough and complete understanding of the customer’s business.
• Multi-level relationship development initiated and planned by the sales representative.
• Reporting submitted in a timely manner.
• Follow guidelines for information required for Existing Business reports and Target Business reports.
• Active participation in local industry events, trade associates, etc.
• Execute sales activity relative to slow/dead stock.
• Monitor contract balances and advise customers of inventory still to be shipped.

Skills

• Customer relationship management.
• Establish connections between customer and CSR’s to ensure day-to-day fulfillment, requests, issues are resolved in a timely/efficient manner.
• Complex organizational skills to coordinate and communicate between multiple customer contacts, internal resources, and Principals.
• Develop prioritized account growth plans, including annual forecasting and budget.
• Manage account profitability – profit contribution.
• Deliver assigned sales KPIs (call/visit frequency and reporting, Opportunity targets and updates, revenue, margin, prospect accounts, maintaining clean CRM data).
• CRM compliance against Call Prep and Product Reporting – Action items and account updates.
• Complete account coverage by Principal.
• Active participation in local industry events, trade associates, etc.
• Execute sales activity relative to slow/dead stock.
• Monitor contract balances and advise customers of inventory still to be shipped.

Qualifications

• Minimum of one to three years’ experience in technical sales, distribution experience preferred but not required.
• B.S. Degree in Science, Food Science, Business or relevant field of study.
• Proven experience in organizing sales calls and schedules, and evidence of detailed reporting.
• Proven track record in developing and maintaining client relationships.
• Proven track record in developing new sales and accounts.

Desired Qualifications

• Hunter mentality with passion for seeking new business and closing deals.
• Competency in SFDC, Sales Management Systems, and Microsoft Office or equivalent.
• Exceptional skills in developing and maintaining client relationships.
• Demonstrated enthusiasm and self-motivation.
• Must be hands on and enjoy a broad range of activities.
• Will exhibit an eagerness for contributing beyond immediate duties and getting the job done.

Company Background

IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. Founded in 1995 in the Netherlands, IMCD aims to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation. Today, IMCD has operations in over 50 countries, combining local knowledge with global expertise to achieve sustainable results. As a strong, innovative business partner and accelerator of solutions, IMCD supports suppliers and producers in diverse business sectors, facilitating healthy growth.