Technical Account Manager, Federal

About the role

Join a team where innovation and collaboration support the most critical missions in the world. The Technical Account Manager (TAM) actively drives and manages the post-sales process with US Federal customers, articulating the company’s technology and product positioning to both technical and leadership personnel. This role identifies technical and business issues within assigned accounts to ensure complete customer satisfaction throughout the sales process and maintains technical relationships with both technical and executive-level contacts. Open to candidates based in the Central, Mountain, and Pacific time zones.

Responsibilities

• Provide product and technical support for assigned accounts
• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing, and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical best practices and business-related issues
• Deliver high-level and detailed technical sales presentations
• Attend conferences, seminars, and related events

Requirements

• Self-motivated with strong knowledge in the technical security space, including security assessment, configuration auditing, network security, indicators of compromise, DAST, endpoint security, IaaS security, and other enterprise security solutions
• Knowledge of Federal compliance issues (e.g., FedRAMP, STIGs, FIPS) is a plus
• Strong presentation skills and professional communication in response to emails, RFIs, and RFPs
• Comfortable interacting at all levels within customer organizations, from C-level to front-line technical staff
• Organized and analytical, able to eliminate technical sales obstacles through creative and adaptive approaches
• 5-7 years of relevant experience
• Bachelor’s degree or equivalent experience
• Excellent written and oral communication skills
• Able to travel throughout the sales territory
• Technical security experience in the Federal space, including system integrators, is a plus

Pay

The salary range for this position is $155,000–$190,000 [OTE] per year, reflecting both base salary and incentive compensation. Final compensation will be determined based on skills, relevant experience, and work location. Potential equity grants are not included in this range.

Benefits

A comprehensive and highly competitive benefits package is offered.