Technical Account Manager

About the role

We’re looking for a Technical Account Manager to serve as a trusted advisor to our customers, helping them adopt Clover and build secure-by-design practices across their SDLC. This role sits at the intersection of Application Security, Customer Success and Advisory, and Product, with a clear focus on driving measurable customer value and security outcomes.

Responsibilities

• Own the post-sale journey (onboarding → adoption → maturity) and drive retention & expansion
• Act as a trusted advisor on secure design, threat modeling, and SDLC integration
• Lead adoption of Clover and translate security needs into actionable workflows
• Deliver onboarding, workshops, and architecture/design sessions
• Partner with Product, R&D, and Sales to drive customer impact and feedback
• Proactively manage customer risks, challenges, and escalations
• Drive measurable security outcomes and help customers mature their security programs

Requirements

• 4+ years in Cybersecurity (including AppSec / Product Security)
• Hands-on experience with threat modeling, secure SDLC, and software architecture
• Strong customer-facing or stakeholder management experience
• Ability to connect security work to business outcomes
• Familiarity with cloud and modern architectures
• Strong communication and storytelling skills
• Experience with GenAI security (advantage)