Tech Support Engineer - Renewable Energy

Technical Support - Renewable Energy

The Technical Support - Renewable Energy provides trouble shooting phone support, field service engineering and technical assistance for customers in the areas of installation, start-up, maintenance, repair, training, parts, identification and assistance with assigned projects with all levels of internal and external customers.

• Provides high quality phone support and technical expertise to customers.

Qualifications

• BSEE or BSET preferred in Electrical Engineering, Renewable Energy, Photovoltaic Engineering, or a related technical field; equivalent technical training or relevant work experience will also be considered.
• Minimum one year of technical customer support, field service, or hands-on experience with one or more of the following: renewable energy products, photovoltaic systems, variable frequency drives (VFDs), servo systems, motion controllers, PLCs, robotics, CNC equipment, battery energy storage systems (BESS), or similar industrial automation and power conversion products.
• NABCEP certification is a plus.
• Working knowledge of AC/DC electrical systems, power electronics, inverters, variable frequency drives, servo systems, charge controllers, battery storage systems, and industrial control equipment.
• Demonstrated ability to diagnose system errors, hardware faults, communication issues, and application-related problems remotely using electrical schematics, software diagnostics, and troubleshooting tools.
• Detailed working knowledge of electronic test equipment, including digital multimeters, oscilloscopes, line power analyzers, and other diagnostic instruments used for troubleshooting electrical and electronic systems.
• Valid driver's license and ability to qualify for a U.S. passport for occasional domestic and international travel.
• Proficient with Microsoft Windows-based computers and common business software, including Microsoft Office (Word, Excel, PowerPoint, Outlook), with strong computer and keyboarding skills.
• Excellent verbal, written, and interpersonal communication skills with the ability to effectively support customers, distributors, OEMs, contractors, and field service personnel.

Additional Information

Some key advantages of working at Yaskawa include: career opportunities in diverse areas, a highly competitive benefit package, including a generous 401(K) plan, profit sharing, corporate wide bonus plan and educational assistance program offering up to $10,000 a year for graduate courses. Additional information regarding the benefit package can be found at the following link. https://www.yaskawa.com/about-us/careers/benefits.