Tech Subject Matter Expert-27461
This opportunity resides with Global Security (GS) within Mission Technologies. The Global Security group delivers live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental services; and Australia business. As a trusted partner to military customers, HII designs, develops, and operates the largest LVC enterprise to prepare warfighters for cross-domain battle. HII also maintains and modernizes the majority of the U.S. Navy’s fleet, ensuring readiness across maritime defense systems—from small watercraft to submarines, surface combatants, and aircraft carriers. Additionally, HII supports the Department of Energy’s national security mission through site management, operations, and environmental cleanup.
About the role
We are seeking a highly organized and experienced Technical Subject Matter Expert (SME) to serve as Team Lead, managing and coordinating service call operations aboard U.S. Navy berthing barges. This role requires timely response and resolution of maintenance, repairs, and miscellaneous work requests from barge occupants or the government. The Team Lead will oversee a multi-trade workforce, prioritize tasks, and ensure compliance with contract requirements and safety standards. This position is contingent upon contract award.
Responsibilities
- Leadership & Oversight:
- Supervise and direct multi-trade technicians performing maintenance and repairs.
- Provide technical guidance and ensure adherence to safety protocols, NAVSEA standards, and contract specifications.
- Conduct on-site inspections to validate quality and timeliness of work.
- Maintain accurate records for audits and performance reviews.
- Service Call Management:
- Receive, classify, and document service call requests (routine, urgent, emergency) in accordance with contract requirements.
- Maintain accurate service call receipt records, including problem description, date/time, location, and classification.
- Ensure proper logging and transmission of service call data to the work control system.
- Response Coordination:
- Dispatch qualified personnel to job sites based on call classification and urgency.
- Monitor progress and verify completion of repairs before closing service calls.
- Communication & Reporting:
- Serve as the primary point of contact for COR/ACOR regarding service call status and reclassification decisions.
- Complete reporting requirements for daily/weekly status updates on service calls.
- Document follow-up work requirements and coordinate additional labor/material as needed.
Requirements
- High school education, trade school, or equivalent, with 8 years of related experience, including specific systems expertise. Technical/professional certifications preferred.
- Must provide own hand tools as designated per trade specialty.
- Minimum 6 years of experience in maintenance, repair, and troubleshooting in at least one of the following areas: mechanical, electrical, welding, HVAC, or plumbing on Navy Berthing Barges, DoD platforms, or other relevant maritime platforms.
- Proven ability to manage multi-disciplinary teams for 2+ years in shipboard or industrial production, coordinating urgent/emergency responses.
- Technical knowledge of general maintenance trades (plumbing, electrical, HVAC, carpentry) for auxiliary and shipboard systems.
- Ability to read and interpret technical drawings and OEM specifications.
- Strong verbal and written communication skills for interaction with government representatives and internal teams.
- Familiarity with Quality Management Systems and Technical Work Documents (TWDs) for maintenance and repair work.
- Knowledge of tag-out procedures and hot work requirements per OSHA and NAVSEA standards.
- Experience working in shipyard/barge environments in compliance with OSHA, NAVSEA, and program safety requirements.
- Active Secret Security Clearance or ability to obtain one.
Preferred Qualifications
- Quality Control or Inspector experience, or NDT (Non-Destructive Testing) experience.
- Prior experience supporting U.S. Navy berthing barges or similar afloat platforms.
- Knowledge of NAVSEA Standard Items, NFPA codes, and SSPC surface preparation standards.
- Familiarity with service call tracking systems and work control procedures.
- Prior technical or trades school training.
- OSHA-10/30 certification.
- Ability to obtain base access credentials.
Physical Requirements
- Must be able to lift, carry, and transport heavy equipment and boxes (minimum 50 lbs).
- Able to work on and climb ladders, in extreme temperature environments, aboard ships, in shipyards, under industrial conditions, and in confined spaces.
- Able to perform duties in high heat, humidity, noise, and dirty conditions; may work aloft or over the sides of vessels.
- May require wearing a respirator and consistently using required PPE (hard hat, safety glasses, gloves, safety boots, fall protection).
- May ride ships at sea for extended periods.
- 10% periodic travel to Kittery, ME, and Groton/New London, CT, for site inspections and coordination.
Schedule
- Regular hours: Monday–Friday, 0700–1530 (with additional on-call hours as needed).
- Overtime, weekends, and federal holidays may be required for urgent/emergency work.
Pay
Anticipated salary range: $61,534.00 – $75,000.00.
Benefits
- Competitive medical, dental, and vision plans.
- Wellness resources and employee assistance programs.
- Savings Plan Options (401(k)) and financial planning tools.
- Life insurance and employee discounts.
- Paid holidays and paid time off.
- Tuition reimbursement and early childhood/post-secondary education scholarships.
- Occasional bonus or non-recurrent compensation for qualified positions.