Tech Program Manager (Digital/WordPress)

We are looking for an experienced Technical Program Manager (TPM) with strong WordPress and web platform delivery experience to lead program execution, sprint planning, delivery governance, release coordination, risk management, and stakeholder communication for the WordPress engineering team. The TPM will work closely with Front‑end (FE), Back‑End (BE), Full‑Stack Development (FSD), QA, and Systems Engineering teams to drive predictable, high‑quality delivery.

Responsibilities

• Lead sprint planning, backlog refinement, prioritization, and delivery tracking for WordPress engineering initiatives.
• Manage end‑to‑end execution across WordPress development, integrations, enhancements, maintenance, and production support.
• Track program status, milestones, risks, dependencies, blockers, issues, and escalations; drive timely resolution.
• Establish and manage program governance cadence, including sprint reviews, status meetings, stakeholder reviews, and leadership updates.
• Partner with Product, Engineering, QA, and Systems Engineering teams to align scope, priorities, release plans, and timelines.
• Coordinate cross‑functional delivery across FE, BE, FSD, QA, DevOps, System Engineering, and business stakeholders.
• Drive release planning and deployment readiness, including production support coordination and post‑release follow‑up.
• Facilitate issue triage, prioritize action items, assign owners, and ensure closure of delivery commitments.
• Maintain RAID logs, project plans, dashboards, action trackers, and executive status reports.
• Identify delivery risks and proactively develop mitigation and contingency plans.
• Monitor sprint and program metrics, identify delivery trends, and drive continuous improvement in engineering processes.
• Ensure dependencies between WordPress enterprise applications, APIs, infrastructure, and third‑party integrations are actively managed.
• Coordinate with onsite and offshore teams to ensure effective execution, communication, and accountability.

Requirements

• 6+ years of experience in Technical Program Management, preferably within web or digital platforms.
• Strong hands‑on experience managing WordPress‑based platforms and enterprise web delivery programs.
• Solid understanding of the WordPress development lifecycle, including themes, plugins, APIs, integrations, content‑management environments, releases, and production support.
• Extensive experience with Agile/Scrum methodologies, sprint planning, backlog management, dependency tracking, and delivery reporting.
• Proven ability to coordinate complex delivery across Front‑End, Back‑End, Full‑Stack, QA, DevOps/System Engineering, and Product teams.
• Strong knowledge of release management, deployment processes, production support, incident/issue management, and change coordination.
• Excellent stakeholder‑management, communication, facilitation, organization, and follow‑through skills.
• Ability to manage multiple concurrent initiatives and drive execution in a fast‑paced enterprise environment.
• Hands‑on experience with tools such as Azure DevOps, Jira, Workfront, Microsoft Excel, Power BI, or similar program‑management and reporting platforms.

Benefits

• Comprehensive Medical Plan covering medical, dental, and vision.
• Short‑Term and Long‑Term Disability coverage.
• 401(k) plan with company match.
• Life insurance.
• Vacation time, sick leave, and paid holidays.
• Paid paternity and maternity leave.