Tech Lead Engineer

Shape the future of compliance engineering through technical leadership, scalable architecture, and continuous platform evolution. Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office.

About The Team

The Compliance team builds the platforms, services, and workflows that power critical compliance capabilities across Zip while creating seamless customer experiences. We modernize compliance systems, automate operational processes, and deliver secure, scalable solutions that enable the business to move quickly while meeting evolving regulatory requirements. We also embrace emerging technologies, including AI, where they improve engineering productivity and operational efficiency.

Our platform is built primarily on:

• .NET / C#
• Azure Cloud Services
• Event-driven architecture with DDD and CQRS
• Secure authentication and tokenization
• Dynatrace for observability
• Third-party financial integrations, including NetSuite

Our systems are designed to be financially accurate, resilient, observable, compliant, and backward compatible for merchant-facing integrations.

Responsibilities

• Partner with Product and Engineering leaders to define technical direction and delivery sequencing that maximize business impact.
• Drive engineering strategy for the Compliance domain, balancing product delivery with long-term platform evolution.
• Lead platform modernization initiatives, proof of concepts (POCs), and architectural improvements in partnership with Architecture and Infrastructure teams.
• Define and evolve engineering best practices across testing strategies, including contract testing, integration testing, and event validation patterns.
• Design scalable, resilient distributed systems using .NET, Azure, Domain-Driven Design (DDD), CQRS, and event-driven architecture.
• Validate architectural decisions using performance data, traffic projections, and operational benchmarks while designing for resilience and predictable scaling.
• Advance observability and operational excellence by improving telemetry, monitoring, alerting, service reliability, and engineering visibility through Dynatrace.
• Drive cost-aware engineering decisions that improve platform efficiency without compromising reliability or customer experience.
• Evaluate emerging technologies, including AI-assisted engineering practices, to improve developer productivity and platform scalability.
• Champion technical excellence by improving engineering documentation, reducing knowledge silos, and fostering a culture of continuous learning through design reviews and technical mentorship.
• Mentor engineers through design reviews, technical coaching, and knowledge sharing to raise engineering standards across the team.
• Partner with Product Engineering, Architecture, Risk, Finance, and Infrastructure teams to deliver secure, scalable, and future-ready compliance solutions.

Requirements

• 12+ years of backend software engineering experience, including at least 3 years in a senior technical leadership role.
• Deep expertise building distributed systems using .NET/C#, Azure Cloud Services, Domain-Driven Design (DDD), CQRS, and event-driven architecture.
• Proven ability to define technical strategy, influence architectural direction, and lead platform modernization initiatives across multiple teams.
• Strong understanding of financial and transactional systems, including order lifecycle, refunds, reconciliation, accounting integrations, and backward-compatible APIs.
• Experience improving observability, operational excellence, and infrastructure efficiency using Dynatrace or comparable monitoring platforms.
• Demonstrated ability to make cost-aware architectural decisions while balancing scalability, reliability, and maintainability.
• Proven experience mentoring engineers and elevating engineering standards through technical leadership.
• Experience leveraging AI-assisted development tools to improve software delivery and engineering productivity.
• Clear alignment with Zip’s core values.

Preferred Qualifications

• Experience in fintech, payments, or other regulated industries.
• Experience defining testing strategies and contributing to service reliability and SLO initiatives.

Benefits

• Flexible working culture
• Incentive programs
• Unlimited PTO
• Generous paid parental leave
• Leading family support policies
• Company-sponsored 401k match
• Learning and wellness subscription stipend
• Beautiful Union Square office with a casual dress code
• Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available

Pay

The annual base Pay Range for this position is $180,000 - $195,000. This range reflects our US national compensation band (USN). Additional premium percentages may apply based on our tiered premium strategy. The total compensation package may also include bonus and/or commission awards, in addition to a full range of medical, financial, and/or other benefits.