Tech - L1 Server Repair Dept. VIII - CU8130

Description

The Server Repair Tech will be responsible for testing, trouble shooting, and replacement of parts on servers sent to SMS for diagnosis and repair.

Responsibilities

• Inspect, test, and diagnose servers
• Replace parts as needed
• Conduct and analyze server stress tests
• Document all symptoms, test results, and parts replaced in shop floor tool
• Collaborate with motherboard repair, motherboard testing, QC, and inspections personnel
• Provide back up for QC, inspection, and motherboard testing
• Maintain parts consumption
• Other duties as assigned by leadership

Team Building & Leadership

• Maintain and nurture positive work environment
• Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
• Follow process for system and parts managements

Other Personal Skills Required

• Know basic server architecture
• Know how to assemble components to make server functional
• Run and understand testing diagnostics
• Understand basic networking architecture
• Understand basic error codes
• Able to trouble shoot common server errors and issues
• Motivated to solve problems
• Interested in constantly learning about servers and networking

Qualifications

• Needs high school diploma or equivalent
• Prefers 1-year experience in Repair Depot
• Prefers to have worked in a low production PC type environment
• Must be able to read and write English
• Experience of simple or repetitive component replacement such as LCD/HDD for multiple commodities
• Should have working knowledge of different models such as ASUS, Dell, HP, Lenovo, Toshiba, Apple, and Acer etc
• Basic computer skills, including Microsoft Office Word, Excel, PowerPoint, etc
• Demonstrated skill set while working with Temp Agency

Essential Skills

• Ability to clearly organize and categorize work priorities to complete assigned tasks
• Demonstrated ability to read and follow written instructions and ideas
• Repeated and coordinated use of hands, wrists, and fingers to use a computer keyboard, and other small handheld tools
• Hands-on and has ambition with the drive to succeed - Makes things happen
• Goal oriented and accustomed to achieving results through teamwork
• Identify and resolve problems in a timely manner
• Gather and analyze information skillfully

Competencies

• Shows determination to achieve excellent results
• Finds better ways
• Demands top performance
• Inspires commitment

Working Conditions

• Constantly required to sit/stand for long periods of time
• Must be able to lift objects approximately up to 25 lbs
• Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus
• Moderate to high noise levels in a warehouse environment
• Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter
• Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement