Technician I, Product Support/Repair

Responsibilities

• Troubleshoot technical problems
• Diagnose and analyze products
• Repair products as needed
• Identify basic system and product issues
• Identify need for escalation

Requirements

• Electronics certification or BA/AA in electronics
• High School diploma, with an ASEE or AA preferred
• 0-2 years of experience providing support in a biomedical discipline
• Basic understanding of MAC and PC operating systems
• Basic knowledge of networking
• Basic knowledge of electronics
• Flow cytometry experience desired
• Working knowledge of data tracking systems such as SAP
• Effective verbal and written communication skills
• Effective listening skills
• Ability to work as part of a team with moderate level of supervision
• Open to traveling up to 15% of the time (domestic and/or international)

Qualifications

Must be able to pass a background check.