Tech Estimator

About the role

Reporting to the Director of Estimating, the Technology Estimator evaluates client and project needs by providing initial technology solutions to achieve design concepts or goals. This role bridges communication between the Technology team, the Creative Studio, and Sales & Estimating to ensure alignment in developing and implementing technical solutions for clients.

Responsibilities

• Work closely with the Estimating, Sales, Creative, and Technology teams to create estimate workbooks for jobs involving software development, tech hardware, system engineering, installation, and service.
• Identify opportunities for process and pricing improvements, both on a project and department level.
• Assist with and participate in brainstorming sessions to develop potential solutions for client needs.
• Determine feasibility of interactive technology concepts and architect potential system design solutions.
• Work closely with Interactive Systems Engineers to hand off approved scope with supporting documentation, including initial solutions, high-level line drawings, estimate workbooks, and relevant context for final engineering.
• Source and document third-party hardware and software solutions to achieve design concepts or goals.
• Collaborate with the Solutions Engineer team to stay informed about new technologies and competitor companies, continuously improving current solutions.
• Communicate and consult with clients and internal stakeholders to develop appropriate solutions.
• Interface with clients on the front end of opportunities to manage customer satisfaction and set proper expectations for the end product; serve as the technical expert by providing input to the Tech A/V and Engineering team.
• Work closely with the Sales and Creative teams to strategize solutions for client needs and assist with client pitches.
• Maintain extensive knowledge of tech hardware and systems, including client meetings and site visits to assess for estimating and client solutions.
• Seek regular feedback, adjustments, and apply problem-solving to properly design and coordinate with the Tech A/V team to implement potential solutions.

Requirements

• Bachelor’s Degree in Information Technology, Computer Science, Software Engineering, or a related field (preferred).
• CTS Certification is a plus, along with manufacturer-level certifications (e.g., Crestron, QSC, Biamp) or entry-level industry certification such as AVIXA Technologist.
• Expert-level proficiency with Microsoft Excel and Google Sheets.
• 3-5 years of relevant work experience, including creating estimates for technology projects with hardware and software needs.
• Experience with commercial A/V or high-end residential A/V is a plus, including LCD video walls and direct-view LED walls.

Skills

• Team player with a positive attitude, strong communication skills, and a professional image.
• Exceptional customer service skills.
• Strong organizational skills.
• System analysis skills, with the ability to identify and accurately describe system issues.
• Understanding and interpretation of user needs and operational environments.
• Demonstrated capability and success working in team environments.
• Excellent presentation skills for both internal and external audiences, including the ability to clearly explain technical issues to non-technical stakeholders.

Physical Demands

• Occasionally required to reach with hands and arms and stoop, kneel, climb, crouch, or crawl.
• Must be able to occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to talk and hear.

Work Environment

Due to onsite fabrication processes, the work environment may expose employees to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, and outside weather conditions.

Benefits

• Full benefit package including Medical, Dental, and Vision insurance.
• Short and Long-Term Disability, Life Insurance, and Supplemental Accident, Critical Illness, and Hospital Indemnity.
• 401(k) with a company match and Health Savings Account match.
• Paid Time Off (PTO), 7 paid holidays, plus an employee-chosen Floating Holiday annually.
• Paid Parental Leave.
• Potential for quarterly bonuses through the Great Game of Business (GGOB) program, which ties daily behavior to company performance.