Tech Assistant Float

About the role

A Technologist Aide at Radiology Forward supports a dedicated team of professionals who deliver quality, value, and access in 21st-century healthcare. This role ensures smooth operations in a dynamic, team-focused environment with opportunities for cross-training and advancement.

Responsibilities

• Greet, register, collect copays, and verify all patient information.
• Assist team members by notifying them of patient arrival.
• Communicate delays in appointments promptly and offer rescheduling to ensure timely and effective patient care.
• Obtain proper insurance/authorizations, collect signatures, and ensure accuracy and completion of necessary documentation.
• Schedule, reschedule, or cancel new or current patient appointments; confirm appointments and notify staff of changes.
• Ensure equipment and tools are sterilized in each department before every patient exam.
• Assist technologists with patients.
• Demonstrate competency in safeguarding patient property and Patient Health Information (PHI).
• Safeguard on-site medications in accordance with company policies, procedures, and legal requirements.
• Respect company property, including cash and patient financial information on-site or on patient portals.
• Exhibit and maintain professional behavior toward patients and coworkers.
• Demonstrate respect for patient boundaries and cultural sensitivities during all interactions.
• Interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Establish, nurture, and maintain cooperative working relationships.

Requirements

• High School Diploma.
• 1 year of previous medical office experience and intermediate computer skills.
• Knowledge of medical terminology; recent medical/radiology office work experience is preferred.
• BLS certification.
• Passion for patient care and sound judgment in all situations.
• Effective and professional communication, interpersonal skills, and respect for patients, guests, and colleagues.
• Structured work approach with the ability to prioritize in a fast-paced environment.

Benefits

• Comprehensive Medical, Dental, and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) with employer match.
• Free services at any of our imaging centers for you and your immediate family.

Pay

$18–$24 per hour.