Tech Assistant
RadNet · Rochester, NY · 3 wk ago
On-siteOTHR$16.5–$21.5/hrFull-time
About the role
Join a dedicated team of professionals who deliver quality, value, and access in 21st-century healthcare. As a Technologist Aide, you will support radiology operations, ensuring alignment among patients, providers, payors, and regulators to achieve the best clinical outcomes.
Responsibilities
- Greet, register, collect copays, and verify all patient information.
- Assist team members by notifying them of patient arrival.
- Communicate delays in appointments in a timely fashion and offer rescheduling for effective patient care.
- Obtain proper insurance/authorizations, collect signatures, and ensure accuracy and completion of necessary documentation.
- Schedule, reschedule, or cancel new or current patient appointments; confirm appointments and notify staff of changes.
- Ensure equipment and tools are sterilized in each department before every patient exam.
- Assist technologists with patients.
- Demonstrate competency in safeguarding patient property and Patient Health Information.
- Safeguard on-site medications in accordance with company policies and legal requirements.
- Demonstrate respect for company property, including cash and patient financial information.
- Exhibit and maintain professional behavior toward patients and coworkers.
- Respect patient boundaries and cultural sensitivities during all interactions.
- Interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
- Establish, nurture, and maintain cooperative working relationships.
Requirements
- High School Diploma.
- 1 year of previous medical office experience and intermediate computer skills.
- Medical terminology knowledge; recent medical/radiology office work experience is preferred.
- BLS certification.
- Passion for patient care and sound judgment in all situations.
- Effective and professional communication, interpersonal skills, and respect for patients, guests, and colleagues.
- Structured work approach with the ability to prioritize in a fast-paced environment.
Benefits
- Comprehensive Medical, Dental, and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars.
- 401(k) with employer match.
- Free services at any of our imaging centers for you and your immediate family.
Pay
$16.50–$21.50 per hour.