Tech Admin - Entry Level

General Description Of Position

Our Entry-Level Tech Admin role is for individuals pursuing a career in technology who demonstrate curiosity to learn industry-specific software while supporting the company’s growth in technology operations through system improvements and user experience enhancement. This position requires working onsite and does not provide the option for remote or hybrid work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide frontline user support for industry-specific software (TMS and SME systems) and process monitoring.
• Monitor processes imaging, email administration, software integrations, and RPA.
• Oversee equipment lifecycle: laptops, phones, office hardware, inventory & issuance.
• Coincide with equipment troubleshooting and replacement with IT vendor.
• Support testing for upgrades, enhancements, and automation rollouts.
• Create and enhance basic knowledge of SQL querying and reporting skillset.
• Create and maintain technical documentation, training videos, user guides, and other resources.
• Implement EOS within your position to enhance your skills and productivity while continually promoting the company’s core values.

TO BE SUCCESSFUL, YOU SHOULD HAVE

• Base knowledge understanding of SQL Query, Data Analysis and reporting.
• Related experience, education, technical training, or certification, of one or more of these qualifications is preferred.
• Aptitude for trucking and logistics operations, with a willingness to learn industry processes and systems.

BENEFITS

• Paid Time Off and Holidays
• Medical, Dental, and Vision Insurance
• Health Reimbursement Arrangement (HRA)
• Life Insurance
• Employee Assistance Program
• 401k
• Tuition Reimbursement
• Career Growth Opportunities