Team Support Associate BHHN

About the role

Serves as support for multiple clinical processes, utilizing resources appropriately, adhering to regulatory guidelines and promoting customer satisfaction.

Responsibilities

• Triages incoming phone calls from patients, family members, clinics, Baptist Health employees, and other customers and transfers to the appropriate department.
• Manages foot traffic such as visitors, vendors, deliveries, etc.
• Performs various clerical duties such as sorting mail, filing records, etc.
• Supports Administrator as a gatekeeper by managing group email accounts and other duties as assigned.
• Handles cross-training tasks, shifting priorities to meet deadlines, and stays focused despite constant interruptions in workflow (telephone, staff, etc.).

Requirements

• High school graduate.
• At least 2 years of computer experience.

Schedule

Day shift, 8:00 AM - 4:30 PM.

This job is authorized for 80.00 hours bi-weekly.