Team Support Associate BHHN

Summary

Serves as support for multiple clinical processes, utilizing resources appropriately, adhering to regulatory guidelines and promoting customer satisfaction.

Responsibilities

• Trips incoming phone calls from patients, family members, clinics, Baptist Health employees, and other customers and transfers to the appropriate department.
• Manages foot traffic such as visitors, vendors, deliveries, etc.
• Performs various clerical duties such as sorting mail, filing records, etc.
• Supports Administrator as a gatekeeper, by managing group email accounts, and other duties as assigned.

Requirements

• High school graduate with at least 2 years computer experience.
• Must be able to handle cross training tasks, shifting priorities to meet deadlines, and stay focused despite constant interruptions in workflow (telephone, staff, etc).

Other Information

• This job will be authorized 80.00 hours bi-weekly.