Team Member- Long Branch (Part Time)

About the role

Rook Coffee is a specialty coffee shop founded by childhood friends in 2010. They aim to foster genuine human connections through exceptional coffee and customer service.

Responsibilities

• Brew amazing coffee and cold brew beverages according to product recipes and quality standards
• Handle and prepare pastries and other food items
• Maintain a neat and orderly workspace and store environment
• Maintain high standards for food and workplace safety
• Create and maintain a welcoming and fair work environment for customers and coworkers
• Deliver over-the-top customer service and build strong relationships with customers using the GRINDS service model
• Serve as the point-of-contact (POC) for the store in the absence of the store manager and manager-in-training, performing tasks such as key management, cash counting, and audits

Requirements

• The desire to work at Rook for a minimum of 6 months
• Weekend availability
• A positive mental attitude and outlook on life
• Strong interpersonal skills
• A friendly and genuine personality is a must!
• Experience in a Barista or equivalent fast-paced restaurant or retail customer service role for a minimum of three months
• A high school diploma or equivalent
• The ability to function as part of a cohesive team
• The ability to lift or move a minimum of 45 lbs
• The ability to remain calm and organized during peak, high intensity-business hours
• The ability to stand for an extended period of time

Qualifications

None specified

Skills

• Customer service skills
• Attention to detail
• Teamwork
• Product knowledge
• Time management

Benefits

• Paid sick time
• 401(k)
• Employee discounts
• Free coffee while working
• Participation in store and companywide events

Pay

N/A

Schedule

N/A

Benefits

• Paid sick time
• 401(k)
• Employee discounts
• Free coffee while working
• Participation in store and companywide events