Team Member - Franchise 3506
Holiday Stationstores · Plymouth, MN · 2 wk ago
ManagementPart-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Handle customer inquiries via phone and email
- Diagnose and resolve technical issues
- Train customers on product usage
- Follow up with customers for feedback and satisfaction
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in IT support or customer service
- Strong problem-solving and communication skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with common IT troubleshooting tools
Skills
- Excellent verbal and written communication skills
- Ability to work independently and manage multiple tasks
- Customer service orientation
Benefits
Comprehensive health insurance, 401(k) plan, paid time off, professional development opportunities.
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday through Friday, 8:00 AM - 5:00 PM