Team Leader Patient Access (Evening Shift)

About The Job

Location: Union Memorial Hospital

Shift: Evening, 3:00pm-11:30pm with rotating weekends

Primary Duties And Responsibilities

• Contributes to the achievement of established department goals and objectives
• Adheres to department policies, procedures, quality standards, and safety standards
• Complies with governmental and accreditation regulations
• Affords assistance in training, orienting, and assigning department staff
• Affords assistance in evaluating performance
• Makes recommendations for personnel actions
• Maintains ongoing communication with staff to review programs, provide feedback, discuss new developments, and exchange information
• Maintains oversight of registration practices in assigned area and assists in ensuring that unsatisfactory practices are corrected
• Maintains oversight of faulty equipment (computers and related devices) and reports them for repair quickly; follows up on outstanding repair orders
• Performs all functions of Patient Access Associate as required
• Stocks and controls department supplies
• Participates in multi-disciplinary quality and service improvement teams

Minimal Qualifications

• Education: High School Diploma or GED required
• Knowledge: Working knowledge of various computer software applications
• Skills: Ability to operate standard office equipment, ability to perform well with frequent interruptions, ability to communicate calmly when dealing with emotional patients and visitors, verbal and written communication skills

Hiring Range

This position has a hiring range of USD $20.57 - USD $36.27 /Hr.