TEAM LEADER CONSUMER REL

Position Summary

Organizes and coordinates a wide variety of administrative functions for Outpatient Clinic Services including class scheduling, time keeping, data input, supply ordering & management, client and employee orientation, and many other comparable functions. Assists Office Supervisor in maintaining a safe and positive work environment.

Responsibilities

• Understands and assists with implementation of Outpatient policies and procedures.
• May assist in developing new policies and procedures as required.
• Assists Office Supervisor in day to day management of business operations employees, including assistance with interviewing, orienting, rounding, counseling and evaluating staff members.
• Must be willing and able to hold staff and self accountable.
• Understands and can perform all business operation (non-clinical) functions in the Peninsula Outpatient setting and acts as a resource to peers and co-workers while modeling the Covenant Health Standards of Behavior and The Pledge.
• Serves as a representative of Outpatient services for communication with all other departments.
• Meets with Office Supervisor on a regular basis to communicate all work-related issues, concerns, and problems.
• Meets with Clinical Team Leader as needed for planning, personnel and other emergent issues.
• Orders office supplies, minor equipment, and forms online with approval from Office Supervisor.
• Assists and trains staff as necessary on the electronic health record and supporting applications.

Qualifications

• Minimum Education: High School Graduate
• Minimum Experience: 2 years’ experience in a business office setting.
• Licensure Requirement: None