Team Lead, Warehouse

Summary

The Team Lead, Warehouse supports daily warehouse operations by coordinating the activities of a designated team to ensure accurate, efficient, and safe handling of products. This role serves as the first point of contact for team members, assisting the Supervisor or Manager in maintaining workflow, productivity, and compliance with company policies and safety standards.

Duties and Responsibilities

- Lead and support a team of warehouse associates in daily operations including receiving, picking, packing, shipping, and inventory control. - Assign and monitor work to ensure productivity, accuracy, and compliance with safety and quality standards. - Efficiently and accurately load orders according to the appropriate doors and trailers. - Research discrepancies that may occur in the shipping and receiving process. - Train new and existing associates on current Standard Operating Procedures, which includes but is not limited to: shipping, receiving, picking, and/or quality control. - Provide on-the-job training, coaching, and feedback to team members. - Assist with problem-solving and escalate operational issues to the Supervisor or Manager as needed. - Ensure proper use of equipment, PPE, and adherence to safety policies. - Perform regular quality and inventory checks to minimize errors and damages. - Support continuous improvement initiatives to enhance efficiency and employee engagement. - Maintain clear communication between shifts and departments to ensure smooth handoffs and workflow.

Educational background / Work experience

- Must have a High school diploma or general education degree (GED). - 1 year experience working in a logistics/distribution/relevant environment. - 2-3 years forklift experience. - Current or prior MHE certification - Strong attention to detail, accuracy, and accomplish job tasks in a timely manner. - Ability to perform duties with minimal supervision or guidance.

Language skills

- Fluent in English (oral and written).

Computer Literacy

- Proficiency in Microsoft Office Suite (Excel, Outlook, Word). - Knowledge of warehouse management systems is a plus.

Physical and/or Mental Requirements / Working Conditions

Physical Demands

Work is generally sedentary, with no specific need for physical coordination or effort. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Hours can be extensive as well as occasionally staggered for multi-shift access. While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Minimal travel maybe required for this role domestically and internationally.

Work Environment

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.