Team Lead Specimen Collector- 1723

About the role

Help make a positive impact in your community! Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

Responsibilities

• Collect patient urine and/or oral fluid (saliva) specimens
• Process and package collections or shipping
• Serve as an intermediary between the practice / clinic and the laboratory
• Record patient information, physician order details, and pertinent laboratory information
• Resolve specimen concerns with billing or patient information in ordering portal
• Order and maintain collection supplies inventory onsite
• Perform audits on established internal processes (i.e. workflows)
• Acts as a subject matter expert, answering questions and addressing concerns
• Provide support and training to new and existing team members
• Drive from/to multiple facilities may be required
• Overnight stays for coverage may be required

Requirements

• 1+ year of experience as a specimen collector or experience in the medical field, directly supporting patients preferred
• 2+ years of customer service experience can be considered in place of medical experience
• Demonstrated ability to navigate a smart phone and computer required
• Valid driver’s license required
• Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus

Qualifications

• High School diploma or equivalent required

Skills

• Navigate a smart phone and computer
• Ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are adhered to
• Ensure administrative, physical and technical cyber security controls are adhered to

Benefits

• Medical
• Dental
• Vision
• Disability Insurance
• 401k with Company Match
• Paid Time off and Holidays
• Tuition Assistance
• Behavioral and Health Care Resources

Pay

$21-23/hr. Salary offered is dependent on qualifications, experience, and geographical location.

Schedule

Full-Time | Monday-Friday, 8am-4pm