Team Lead Retail- FT Loring Plaza

Goodwill Philosophy

Work is the Cornerstone of Life
At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty.

Essential Job Functions

• Assists the Assistant and Store Manager with managing the processing of donated materials in a timely manner following the production system.
• Aids the management team with obtaining and maintaining the store revenue goals and budgeted expenses.
• Ensures compliance with all store policy and procedures as outlined in the Store Manual, the Employee Handbook, and the Worker’s Compensation manual.
• Aids in the training and development of staff in all aspects of their responsibilities, including adherence to all safety and company protocols and procedures.
• Promotes a safe, productive work environment.
• Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer.
• Aids customers with shopping needs.
• Maintains high standards of customer service as outlined by the customer service manual.
• Reports known or suspected security and/or theft problems to the Store Manager or other members of management.
• Processes donated goods as outlined according to standard operation procedures.
• Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards.
• Greets donors and receives merchandise, providing donor with an itemized receipt, if desired.
• Ensures that clothes are placed on sales racks with similar types and colors of clothing.
• Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed.
• Ensures proper accounting for all store revenue.

Education / Experience

• Minimum of 2 years prior retail experience preferred
• High School or Equivalent Required

Skills

• Excellent communication and customer service skills
• Ability to promote and ultimately be responsible for workplace safety
• Proficiency with POS reporting procedures
• Reliable transportation and a valid driver’s license
• Energy and enthusiasm to help others
• An openness to learn and be a team player
• An excitement for a career in retail
• Basic computer skills
• Read and comprehend
• Basic math calculations using a calculator

Physical Requirements

• Standing
• Walking
• Lifting (Up to 10lbs)
• Carrying (Up to 50lbs)
• Kneeling
• Pushing/Pulling
• Bending/Stooping
• Reaching
• Turning
• Repetitive Motions
• Reading (Preferred)
• Color Recognition (Preferred)

Equal Employment Opportunity

Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status.