Team Lead Peer Recovery Coach

MedStar Health is looking for a Team Leader Peer Recovery Coach to join our team. This role involves building professional relationships with Peer Recovery Coaches (PRCs), empowering them to succeed in their roles through guidance on boundaries, self-care, time management, professionalism, and ethics. The Team Lead provides support to PRCs as needed and collaborates with the SBIRT team and Supervisor to assess program success and challenges while maintaining relationships with community treatment providers.

Responsibilities

• Assists the Supervisor in monitoring performance issues and contributes to the performance evaluation process by providing feedback and helping create professional development plans for Community Health Advocate staff members.
• Advocates for individual and community health equity.
• Supports integration of Peer Recovery Coaches as members of the hospital team and facilitates positive working relationships.
• Assists patients in accessing substance abuse-related services, including obtaining treatment facilities, medical homes, and overcoming barriers to needed medical care and/or social services.
• Provides mentoring and coaching to staff related to performance.
• Meets regularly with the SBIRT Team and Supervisor to assess program success, challenges, and provides consultation on patient issues as needed.
• Assists Supervisor with periodic chart reviews and audits.
• Collects, tracks, and reports data, ensuring provision of reports/updates according to established timelines.
• Maintains relationships with community treatment providers and resource sites to ensure adequate treatment capacity in support of program goals.
• Identifies needs for staff education and/or training.
• Ensures compliance with program protocols.
• Assists Supervisor with the development of work schedules for team members.
• Documents all patient encounters, completes and submits monthly reports, and maintains comprehensive electronic client files, including client notes, release of information, assessments, and other medical documents acquired on behalf of the patient.
• Documents activities, service plans, and outcomes achieved by patients effectively.
• Educates clients on the proper use of Emergency Room/Health system services and provides information on alternatives.
• Coaches patients in effective management of their chronic health conditions and self-care.
• Assists patients in understanding care plans and instructions.
• Motivates patients/clients to be active and engaged participants in their health and overall well-being.
• Identifies departmental performance improvement opportunities and demonstrates a solution-oriented approach in addressing those issues.
• Oversees the orientation of new Peer Recovery Coaches by establishing the plan and monitoring progress with other staff as needed.
• Serves as a liaison between communities, individuals, and coordinated healthcare organizations.
• Participates in community events and activities as needed.

Requirements

• High School Diploma or GED.
• Peer Recovery Specialist Certification by the State of Maryland.
• Previous 2-year experience as a peer recovery coach.
• Must be actively engaged in your own recovery program with at least three years of personal recovery and sustained abstinence from alcohol and/or drug use with no relapses.
• Residency within the target population preferred.

Pay

This position has a hiring range of USD $22.48 - USD $39.75 per hour.