Team Lead Peer Recovery Coach

About the Role

MedStar Health is looking for a Team Leader Peer Recovery Coach to join our team. In this role, you will build professional relationships with Peer Recovery Coaches (PRC), empowering them to succeed by providing guidance on boundaries, self-care, time management, professionalism, and ethics. The Team Lead is regularly available to support PRCs at scheduled and unscheduled times as needed. You will also collaborate with the SBIRT team and Supervisor to assess program success, address challenges, and maintain relationships with community treatment providers and resources. Join one of the largest healthcare systems in the Baltimore-Washington metro region, recognized as one of the "Healthiest Maryland Businesses."

Responsibilities

• Assist the Supervisor in monitoring performance issues and contribute to the performance evaluation process by providing feedback and helping create professional development plans for Community Health Advocate staff.
• Advocate for individual and community health equity.
• Support the integration of Peer Recovery Coaches as members of the hospital team and facilitate positive working relationships.
• Assist patients in accessing substance abuse-related services, including obtaining treatment facilities, medical homes, and overcoming barriers to care or social services.
• Provide mentoring and coaching to staff related to performance.
• Meet regularly with the SBIRT Team and Supervisor to assess program success, challenges, and provide consultation on patient issues.
• Assist Supervisor with periodic chart reviews and audits.
• Collect, track, and report data, ensuring timely provision of reports and updates.
• Maintain relationships with community treatment providers and resource sites to ensure adequate treatment capacity.
• Identify needs for staff education and training.
• Ensure compliance with program protocols.
• Assist Supervisor with the development of work schedules for team members.
• Document all patient encounters, complete and submit monthly reports, and maintain comprehensive electronic client files, including notes, release of information, assessments, and other medical documents.
• Document activities, service plans, and patient outcomes effectively.
• Educate clients on proper use of Emergency Room/Health system services and provide information on alternatives.
• Coach patients in effective management of chronic health conditions and self-care.
• Assist patients in understanding care plans and instructions.
• Motivate patients/clients to be active and engaged participants in their health and wellbeing.
• Identify departmental performance improvement opportunities and demonstrate a solution-oriented approach.
• Oversee the orientation of new Peer Recovery Coaches by establishing plans and monitoring progress with other staff as needed.
• Serve as a liaison between communities, individuals, and coordinated healthcare organizations.
• Staff community events and activities as required.

Qualifications

• High School Diploma or GED.
• Peer Recovery Specialist Certification by the State of Maryland.
• Minimum of 2 years of experience as a peer recovery coach.
• Must be actively engaged in your own recovery program with at least three years of personal recovery and sustained abstinence from alcohol and/or drug use with no relapses.
• Residency within the target population preferred.

Pay

This position has a hiring range of USD $22.48 - USD $39.75 per hour.