Team Lead Patient Registration - ED Admitting Registrar
Employment Type: Full time, Night Shift
About the Role
Lead the team of Registrars who complete patient registrations and pre-registration processes. Responsibilities include obtaining accurate demographic, insurance, and patient liability information, and working with multiple department/hospital and web-based systems.
Responsibilities
- Accurately enter/update all patient demographic information, including insurance and patient liability data, within established timeframes and department guidelines.
- Demonstrate knowledge of hospital procedures and communicate policies as appropriate.
- Recommend changes and improvements to systems to enhance productivity, quality, and cost-effectiveness.
- Maintain patient privacy and confidentiality according to hospital procedures to ensure dignity and respect.
- Post copayments to the appropriate screen and complete reconciliation.
- Promote effective working relationships among team members and other departments by functioning as a resource person.
Requirements
- Minimum High School diploma or equivalent.
- One year of experience in an accredited hospital or physician's office preferred.
- Knowledge of medical terminology and medical insurances.
Benefits
- Excellent benefits starting on day 1.
Schedule
Full time, 40 hours per week, overnight shift (11:00 PM – 7:30 AM), including every other weekend. Shift and weekend differentials apply.
About the Organization
Saint Francis Hospital is licensed for 617 beds and 65 bassinets, serving as a major teaching hospital and the largest Catholic hospital in New England. We are committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate healthcare environment.