Team Lead/Medical Assistant, Surgery - Atrius Health

Primary Responsibilities

Serves as a skilled clinical/administrative support resource for team members
Assumes leadership duties while performing nonexempt support tasks
Evaluates daily schedules and ensures coverage during absences
Implements and adjusts operational procedures within established guidelines
Guides staff on workflow execution and suggests improvements
Supports performance reviews and monitors service quality (e.g., phone systems)
Acts as point of contact for patient issues and may supervise in manager's absence

Required Qualifications

• High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit
• Experience typically acquired through 2+ years in a clinical setting with 1+ years as a Medical Assistant (a bachelor's or associate degree may be substituted for one year of experience). In depth knowledge of specialty's area
• Proven solid interpersonal skills with the ability to interact effectively with patients and medical professionals
• Proven sound judgment with the ability to work and make decisions in a fast-paced environment

Preferred Qualifications

• American Heart Association Basic Life Support (BLS) is solidly preferred if the job is in a patient-facing clinical capacity
• Advanced Cardiac Life Support (ACLS) may be required based on specialty

Pay and Benefits

• Hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment
• Benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution

About the Role

Caring. Connecting. Growing together.

With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve.