Team Lead, Full-Time

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same—and that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. You’re encouraged to break the mold and create something better.

About the role

As a Team Leader at Crocs, you’re at the heart of crafting unforgettable experiences for our consumers. You’ll deliver outstanding service, lead key holder responsibilities (opening/closing procedures, cash handling, store recovery), and ensure the store is business-ready every day. You’ll also champion a positive team culture, drive sales, and serve as a brand ambassador.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns while demonstrating Crocs’ core values
• Assist in all store departments, including POS management, customer service, merchandising, visual presentation, and stockroom operations
• Lead by example on the sales floor, working with Store Management to exceed personal and team sales goals through effective selling strategies
• Manage day-to-day team activities by delegating tasks, monitoring progress, and ensuring high service standards
• Serve as a brand ambassador by staying informed about product collaborations, launches, and brand initiatives
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, and inventory control

Requirements

• Must be 18 years or older
• 2-3 years of retail experience, with preference for prior store leadership roles
• Flexibility in work schedule, including nights, weekends, holidays, and extended hours
• Desire to succeed in a high-growth, fast-paced retail environment

Physical Demands

• Ability to move merchandise with appropriate equipment to and from backroom and sales floor
• Ability to place and arrange items on shelves and racks
• Ability to climb and descend ladders while carrying merchandise
• Ability to lift 30 pounds or more with assistance
• Ability to be on your feet for a minimum of 8 hours per shift and continuously move around all areas of the store
• Ability to stand, walk, kneel, or balance for extended periods
• Ability to read and comprehend instructions, reports, and computer/register screens, as well as input information

Pay

The posted pay range is $17.00 - $21.00 per hour, reflecting geographic market conditions and local minimum wage requirements. Compensation may vary by location.

Benefits

• Company incentive program
• Medical, dental, and vision coverage
• Life and AD&D insurance
• Short- and long-term disability coverage
• Paid time off
• Employee assistance program
• 401(k) program with company match
• Additional voluntary benefits