Team Lead, Exterior Signage - Hospitality
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text. Prefer few substantive sections over many thin ones.
We need to parse the posting.
Content:
- Intro: "Your Career In The Stratusphere There’s never been a better time to join Stratus! ..." This is about the company, maybe "About the role" or "About the company". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have "About the role" heading for intro describing role and company.
- Then "The Opportunity The Team Lead, Exterior Signage - Hospitality leads project delivery..." This is description of role; could be part of About the role.
- Then "Responsibilities" heading with bullet list.
- Then "Qualifications" heading with bullet list.
- Then "What We Offer" includes sections: Culture & Growth, Health & Wellbeing, Financial Security, Work-Life Balance, Pay Transparency, Work Environment, Pre-Employment Requirements, Our Commitment to Inclusion, Additional Information.
We need to map to allowed headings: Benefits, Pay, Schedule. Possibly also Skills? Not present explicitly but could be derived from qualifications. But we should not invent sections if no specific content. We have Benefits: we can combine Culture & Growth, Health & Wellbeing, Financial Security, Work-Life Balance into Benefits. Pay: we have Pay Transparency with salary range. Schedule: we have Work Environment mentions weekly pay schedule? Actually "Weekly pay schedule" is under Financial Security? Wait: In "What We Offer" they list:
Culture & Growth
- Supportive, collaborative work environment
- Career growth and advancement opportunities
- Tuition reimbursement program
- Regular coaching, feedback, and mentorship to support growth
Health & Wellbeing
- Competitive medical, dental, and vision insurance coverage
- Health Savings Accounts with employer contributions
- Flexible spending accounts for healthcare and dependent care
- Employee Assistance Program
Financial Security
- Weekly pay schedule
- 401(k) with employer match
- Company-paid life insurance
- Company-paid short- and long-term disability coverage
Work-Life Balance
- Generous paid time off and company holidays
- Volunteer Time Off
- Paid parental leave
Pay Transparency
- $70,000.00 - $85,000.00 Annually
- This range reflects the anticipated compensation for this role at the time of posting. Actual pay may vary based on factors such as job-related skills, experience, education, location, and business needs. This position may also be eligible for bonus or incentive compensation based on the nature of the position, individual, department, and/or company performance.
Work Environment
- This role operates in a general office environment with regular collaboration across teams, customers, and external partners. The position involves extended periods of sitting, computer use, and virtual communication. Travel may be required to support customer meetings, property visits, project needs, or industry events, including occasional overnight stays.
Pre-Employment Requirements
- All offers of employment with Stratus are contingent upon the successful completion of a background check, in accordance with applicable laws. For certain roles, including those designated as safety-sensitive or regulated positions, employment may also be contingent upon successful completion of a pre-employment drug screening and/or other regulatory requirements.
Our Commitment to Inclusion
- Stratus is committed to building a diverse, equitable, and inclusive workplace where everyone has the opportunity to succeed. We are proud to provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any type based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact people.culture@onestratus.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Additional Information
- This job description is not intended to be a complete list of all duties or responsibilities. Responsibilities may change at any time based on the needs of Stratus.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Our Commitment to Inclusion" is EEO boilerplate; we should remove it. Also "Pre-Employment Requirements" maybe considered legal but it's specific to role? Might be considered boilerplate but it's about background check and drug screening; could be considered legal. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should remove Pre-Employment Requirements and Our Commitment to Inclusion sections. Also Additional Information maybe not needed? It's generic but could be considered boilerplate; but it's about job description not complete list; might be considered boilerplate but it's not EEO. However it's a generic disclaimer; might be considered legal boilerplate. Safer to remove it as well.
We need to keep substantive content: About the role/intro, Responsibilities, Qualifications, Benefits (culture & growth, health & wellbeing, financial security, work-life balance), Pay (salary range), maybe Schedule? Not explicitly given; we have weekly pay schedule under Financial Security but that's about pay frequency, not schedule of work hours. There's no explicit schedule (e.g., full-time, part-time, shift). So we should not create Schedule section if no specific content.
Skills: not explicitly listed; qualifications include skills but we could treat Qualifications as covering skills. The instruction says use headings like Skills if present. We have no separate skills list; we can omit Skills.
Thus sections: About the role (intro), Responsibilities, Qualifications, Benefits, Pay.
We need to format:
About the role
then with prose (maybe multiple paragraphs). Then
Responsibilities
then - ... etc. Then
Qualifications
then - ... Then
Benefits
then maybe we need to list benefits as - ... but we have categories; we could flatten all benefit items into a list. Or we could keep subheadings? Not allowed; only headings from list. So we can just list all benefit items under Benefits as
- . Ensure we preserve all substantive information.
Similarly Pay:
Pay
then with salary range and note about variability and bonus.
We must not repeat job title as heading. Not include Job ID.
We must not include filler like "commensurate with experience". Not present.
Now extract the substantive content.
Intro / About the role:
Paragraph: "Your Career In The Stratusphere There’s never been a better time to join Stratus! As the market leader in brand implementation and maintenance, we help the world’s most recognized brands show up consistently, everywhere they operate. From exterior signage and interior branding to site refreshes, digital signage, and ongoing repair and maintenance, we bring brands to life where it matters most. Our work extends far beyond installation; we become a long-term partner in helping brands succeed. At Stratus, every employee plays a direct role in that impact. We operate with a strong commitment to customer service, a focus on execution, and a bias for action. If you're looking for a place where your contributions are visible, your growth is supported, and your work makes a real difference, you’ll find it here."
Then "The Opportunity The Team Lead, Exterior Signage - Hospitality leads project delivery and customer experience for hospitality signage programs, partnering with customers ranging from major hotel brands and management companies to franchisees and individual property owners. This role combines project leadership, people leadership, and hospitality-focused account support to ensure programs are delivered with the responsiveness, attention to detail, and brand consistency hospitality customers expect. The Team Lead serves as a senior resource for Project Managers and Project Coordinators and works closely with customers, vendors, and internal partners to keep projects on schedule, within budget, and aligned with property and brand needs."
We can combine into one or two paragraphs.
Now Responsibilities list:
- Lead day-to-day project execution for hospitality signage programs, ensuring scope, schedule, budget, quality, and customer expectations remain aligned from kickoff through closeout.
- Build trusted relationships with hospitality customers across a range of ownership and operating models, including national hotel brands, management companies, franchise groups, and individual property owners.
- Coach, mentor, and support Project Managers and Project Coordinators, helping establish priorities, resolve roadblocks, strengthen customer communication, and maintain accountability for project outcomes.
- Tailor communication and service delivery to the needs of each customer, from structured enterprise programs with brand standards and reporting requirements to high-touch support for independent owners and single-property projects.
- Partner with design, permitting, procurement, manufacturing, installation, vendors, and other internal teams to coordinate project requirements and proactively address risks, changes, dependencies, and quality concerns.
- Monitor project portfolios and team workload, review milestones and financial performance, and provide clear status reporting and escalation to Account Management and leadership.
- Serve as a senior customer-facing escalation point for complex project issues, helping resolve concerns quickly while protecting the customer relationship and maintaining appropriate scope and commercial expectations.
- Identify opportunities to improve project standards, templates, workflows, reporting, and team practices that strengthen consistency, efficiency, and the hospitality customer experience.
Now Qualifications list:
- 6 or more years of project management, program management, account delivery, or related experience, with demonstrated success managing complex customer-facing projects.
- Direct experience supporting hospitality customers is required, including an understanding of hotel service expectations, brand standards, and stakeholder dynamics.
- Experience working with a range of hospitality customer types, such as major hotel brands, management companies, franchisees, ownership groups, or independent property owners.
- 3 or more years of experience leading, coaching, or mentoring project teams or other customer-facing professionals.
- Strong customer relationship, communication, and presentation skills, with the ability to adapt to executives, brand teams, operators, owners, vendors, and internal stakeholders.
- Demonstrated ability to manage multiple projects or programs simultaneously while maintaining control of schedules, budgets, risks, scope changes, and quality expectations.
- Experience with exterior signage, branded environments, construction, facilities, or a related project-based industry preferred.
- Proficiency with Microsoft Office and project management or workflow tools, plus strong organizational, analytical, problem-solving, and decision-making skills.
- Bachelor's degree or equivalent relevant experience preferred; PMP is a plus.
Now Benefits list: combine all items from Culture & Growth, Health & Wellbeing, Financial Security, Work-Life Balance.
Culture & Growth:
- Supportive, collaborative work environment
- Career growth and advancement opportunities
- Tuition reimbursement program
- Regular coaching, feedback, and mentorship to support growth
Health & Wellbeing:
- Competitive medical, dental, and vision insurance coverage
- Health Savings Accounts with employer contributions
- Flexible spending accounts for healthcare and dependent care
- Employee Assistance Program
Financial Security:
- Weekly pay schedule
- 401(k) with employer match
- Company-paid life insurance
- Company-paid short- and long-term disability coverage
Work-Life Balance:
- Generous paid time off and company holidays
- Volunteer Time Off
- Paid parental leave
Now Pay: salary range and note
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text. Prefer few substantive sections over many thin ones. We need to parse the posting. Content: - Intro: "Your Career In The Stratusphere There’s never been a better time to join Stratus! ..." This is about the company, maybe "About the role" or "About the company". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have "About the role" heading for intro describing role and company. - Then "The Opportunity The Team Lead, Exterior Signage - Hospitality leads project delivery..." This is description of role; could be part of About the role. - Then "Responsibilities" heading with bullet list. - Then "Qualifications" heading with bullet list. - Then "What We Offer" includes sections: Culture & Growth, Health & Wellbeing, Financial Security, Work-Life Balance, Pay Transparency, Work Environment, Pre-Employment Requirements, Our Commitment to Inclusion, Additional Information. We need to map to allowed headings: Benefits, Pay, Schedule. Possibly also Skills? Not present explicitly but could be derived from qualifications. But we should not invent sections if no specific content. We have Benefits: we can combine Culture & Growth, Health & Wellbeing, Financial Security, Work-Life Balance into Benefits. Pay: we have Pay Transparency with salary range. Schedule: we have Work Environment mentions weekly pay schedule? Actually "Weekly pay schedule" is under Financial Security? Wait: In "What We Offer" they list: Culture & Growth - Supportive, collaborative work environment - Career growth and advancement opportunities - Tuition reimbursement program - Regular coaching, feedback, and mentorship to support growth Health & Wellbeing - Competitive medical, dental, and vision insurance coverage - Health Savings Accounts with employer contributions - Flexible spending accounts for healthcare and dependent care - Employee Assistance Program Financial Security - Weekly pay schedule - 401(k) with employer match - Company-paid life insurance - Company-paid short- and long-term disability coverage Work-Life Balance - Generous paid time off and company holidays - Volunteer Time Off - Paid parental leave Pay Transparency - $70,000.00 - $85,000.00 Annually - This range reflects the anticipated compensation for this role at the time of posting. Actual pay may vary based on factors such as job-related skills, experience, education, location, and business needs. This position may also be eligible for bonus or incentive compensation based on the nature of the position, individual, department, and/or company performance. Work Environment - This role operates in a general office environment with regular collaboration across teams, customers, and external partners. The position involves extended periods of sitting, computer use, and virtual communication. Travel may be required to support customer meetings, property visits, project needs, or industry events, including occasional overnight stays. Pre-Employment Requirements - All offers of employment with Stratus are contingent upon the successful completion of a background check, in accordance with applicable laws. For certain roles, including those designated as safety-sensitive or regulated positions, employment may also be contingent upon successful completion of a pre-employment drug screening and/or other regulatory requirements. Our Commitment to Inclusion - Stratus is committed to building a diverse, equitable, and inclusive workplace where everyone has the opportunity to succeed. We are proud to provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any type based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact people.culture@onestratus.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Additional Information - This job description is not intended to be a complete list of all duties or responsibilities. Responsibilities may change at any time based on the needs of Stratus. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Our Commitment to Inclusion" is EEO boilerplate; we should remove it. Also "Pre-Employment Requirements" maybe considered legal but it's specific to role? Might be considered boilerplate but it's about background check and drug screening; could be considered legal. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should remove Pre-Employment Requirements and Our Commitment to Inclusion sections. Also Additional Information maybe not needed? It's generic but could be considered boilerplate; but it's about job description not complete list; might be considered boilerplate but it's not EEO. However it's a generic disclaimer; might be considered legal boilerplate. Safer to remove it as well. We need to keep substantive content: About the role/intro, Responsibilities, Qualifications, Benefits (culture & growth, health & wellbeing, financial security, work-life balance), Pay (salary range), maybe Schedule? Not explicitly given; we have weekly pay schedule under Financial Security but that's about pay frequency, not schedule of work hours. There's no explicit schedule (e.g., full-time, part-time, shift). So we should not create Schedule section if no specific content. Skills: not explicitly listed; qualifications include skills but we could treat Qualifications as covering skills. The instruction says use headings like Skills if present. We have no separate skills list; we can omit Skills. Thus sections: About the role (intro), Responsibilities, Qualifications, Benefits, Pay. We need to format:
About the role
thenwith prose (maybe multiple paragraphs). Then
Responsibilities
then- ... etc. Then
Qualifications
then- ... Then
Benefits
then maybe we need to list benefits as- ... but we have categories; we could flatten all benefit items into a list. Or we could keep subheadings? Not allowed; only headings from list. So we can just list all benefit items under Benefits as
- . Ensure we preserve all substantive information.
Similarly Pay:
Pay
thenwith salary range and note about variability and bonus. We must not repeat job title as heading. Not include Job ID. We must not include filler like "commensurate with experience". Not present. Now extract the substantive content. Intro / About the role: Paragraph: "Your Career In The Stratusphere There’s never been a better time to join Stratus! As the market leader in brand implementation and maintenance, we help the world’s most recognized brands show up consistently, everywhere they operate. From exterior signage and interior branding to site refreshes, digital signage, and ongoing repair and maintenance, we bring brands to life where it matters most. Our work extends far beyond installation; we become a long-term partner in helping brands succeed. At Stratus, every employee plays a direct role in that impact. We operate with a strong commitment to customer service, a focus on execution, and a bias for action. If you're looking for a place where your contributions are visible, your growth is supported, and your work makes a real difference, you’ll find it here." Then "The Opportunity The Team Lead, Exterior Signage - Hospitality leads project delivery and customer experience for hospitality signage programs, partnering with customers ranging from major hotel brands and management companies to franchisees and individual property owners. This role combines project leadership, people leadership, and hospitality-focused account support to ensure programs are delivered with the responsiveness, attention to detail, and brand consistency hospitality customers expect. The Team Lead serves as a senior resource for Project Managers and Project Coordinators and works closely with customers, vendors, and internal partners to keep projects on schedule, within budget, and aligned with property and brand needs." We can combine into one or two paragraphs. Now Responsibilities list: - Lead day-to-day project execution for hospitality signage programs, ensuring scope, schedule, budget, quality, and customer expectations remain aligned from kickoff through closeout. - Build trusted relationships with hospitality customers across a range of ownership and operating models, including national hotel brands, management companies, franchise groups, and individual property owners. - Coach, mentor, and support Project Managers and Project Coordinators, helping establish priorities, resolve roadblocks, strengthen customer communication, and maintain accountability for project outcomes. - Tailor communication and service delivery to the needs of each customer, from structured enterprise programs with brand standards and reporting requirements to high-touch support for independent owners and single-property projects. - Partner with design, permitting, procurement, manufacturing, installation, vendors, and other internal teams to coordinate project requirements and proactively address risks, changes, dependencies, and quality concerns. - Monitor project portfolios and team workload, review milestones and financial performance, and provide clear status reporting and escalation to Account Management and leadership. - Serve as a senior customer-facing escalation point for complex project issues, helping resolve concerns quickly while protecting the customer relationship and maintaining appropriate scope and commercial expectations. - Identify opportunities to improve project standards, templates, workflows, reporting, and team practices that strengthen consistency, efficiency, and the hospitality customer experience. Now Qualifications list: - 6 or more years of project management, program management, account delivery, or related experience, with demonstrated success managing complex customer-facing projects. - Direct experience supporting hospitality customers is required, including an understanding of hotel service expectations, brand standards, and stakeholder dynamics. - Experience working with a range of hospitality customer types, such as major hotel brands, management companies, franchisees, ownership groups, or independent property owners. - 3 or more years of experience leading, coaching, or mentoring project teams or other customer-facing professionals. - Strong customer relationship, communication, and presentation skills, with the ability to adapt to executives, brand teams, operators, owners, vendors, and internal stakeholders. - Demonstrated ability to manage multiple projects or programs simultaneously while maintaining control of schedules, budgets, risks, scope changes, and quality expectations. - Experience with exterior signage, branded environments, construction, facilities, or a related project-based industry preferred. - Proficiency with Microsoft Office and project management or workflow tools, plus strong organizational, analytical, problem-solving, and decision-making skills. - Bachelor's degree or equivalent relevant experience preferred; PMP is a plus. Now Benefits list: combine all items from Culture & Growth, Health & Wellbeing, Financial Security, Work-Life Balance. Culture & Growth: - Supportive, collaborative work environment - Career growth and advancement opportunities - Tuition reimbursement program - Regular coaching, feedback, and mentorship to support growth Health & Wellbeing: - Competitive medical, dental, and vision insurance coverage - Health Savings Accounts with employer contributions - Flexible spending accounts for healthcare and dependent care - Employee Assistance Program Financial Security: - Weekly pay schedule - 401(k) with employer match - Company-paid life insurance - Company-paid short- and long-term disability coverage Work-Life Balance: - Generous paid time off and company holidays - Volunteer Time Off - Paid parental leave Now Pay: salary range and note
- . Ensure we preserve all substantive information.
Similarly Pay:
- ... but we have categories; we could flatten all benefit items into a list. Or we could keep subheadings? Not allowed; only headings from list. So we can just list all benefit items under Benefits as
- ... Then