Team Leader - Hospitality

Key Responsibilities

• Supervise and guide the administrative team to ensure smooth day-to-day operations.
• Allocate tasks and monitor performance to meet departmental goals.
• Ensure compliance with company policies, procedures, and standards.
• Manage office supplies, equipment, and vendor relationships.
• Cook up internal and external communications, including scheduling meetings and handling correspondence.
• Maintain accurate records and documentation for audits and reporting.
• Support HR and finance departments with administrative tasks as needed.
• Identify areas for process improvement and implement solutions.
• Train new administrative staff and provide ongoing support and development.
• Prepare reports and presentations for management.

Qualifications

• Bachelor’s degree in Business Administration or related field.
• Proven experience in administrative roles, with at least 2 years in a supervisory capacity.
• Strong organizational and leadership skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and office management software.
• Ability to multitask and prioritize effectively.

Preferred Skills

• Experience with ERP systems or administrative software.
• Knowledge of office safety and compliance regulations.
• Problem-solving mindset and attention to detail.